Senior Manager, Selling & Client Growth

Brobston Group; New York (NY); On-site; USD 94,000 - 157,000; Full time

Job summary

Bloomingdale's seeks a Senior Manager of Selling and Client Development to lead the end-to-end selling experience, aligning touchpoints with a customer-first operating principle. Focus areas include selling effectiveness, loyalty program integration, and client development strategies.

The role drives proactive client outreach, partnerships with Macy's Tech, and cross-functional collaboration to maximize customer value and store performance.

Qualifications

• Bachelor's degree from a 4-year college or university.
• 5+ years direct experience in a relevant role.
• Practices open and continuous communication, values keeping others informed, and presents information clearly.
• Excellent leadership, facilitation, and interpersonal skills across functional lines.
• Ability to think creatively, strategically and technically.
• Ability to work a flexible schedule based on department and company needs.
• Knowledge of MS Office programs required.
• Role involves communication, collaboration, and using office and computer systems to access and review information.

Responsibilities

• Partner with cross-functional partners to lead selling effectiveness initiatives and priorities.
• Integrate Loyallist program and Bloomingdale's Credit Card into selling journeys with Loyalty Marketing support.
• Develop strategy and tactics to grow customer share of wallet, repeat visits, and spend by clients across product categories.
• Develop and execute a proactive client outreach roadmap using selling tools for consistent, personal communication.
• Represent business interests for selling tools and partner with Macy's Tech on development and deployment.
• Collaborate with Customer Experience & Strategy to connect selling journeys to other initiatives and drive holistic impact.
• Establish KPIs and analyze data to optimize selling journey initiatives and overall performance.

Skills

Leadership

Communication

Interpersonal skills

Cross-functional collaboration

Creative thinking

Strategic thinking

Schedule flexibility

MS Office

Education

Bachelor's degree

Job description

Bloomingdale's seeks a Senior Manager of Selling and Client Development to lead the end-to-end selling experience, aligning touchpoints with a customer-first operating principle. Focus areas include selling effectiveness, loyalty program integration, and client development strategies.

The role drives proactive client outreach, partnerships with Macy's Tech, and cross-functional collaboration to maximize customer value and store performance.