Senior Manager - Salesforce Platform

USA-MiniMed Distribution Corp. 1018; Johns Creek (GA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

MiniMed is seeking a Senior Manager, Salesforce Platform to lead strategy, governance, and evolution of our global Salesforce ecosystem. You will partner with Enterprise Architecture, Product Teams, and Delivery Organizations to ensure scalability, security, and business value across Commercial, Customer Experience, Patient Engagement, Service Operations, Digital, and Data initiatives.

The role drives platform modernization, technical excellence, and operating maturity in a large, global

Qualifications

• Define and maintain the strategic vision, roadmap, and long-term evolution of Medtronic's global Salesforce ecosystem.

Responsibilities

• Own the platform health, stability, scalability, availability, and performance across the Salesforce ecosystem.
• Establish platform engineering best practices focused on reliability and operational excellence.
• Drive platform modernization and governance across multiple Salesforce clouds and integrated enterprise apps.

Skills

Salesforce Platform

Enterprise Architecture

Platform Governance

Technical Leadership

Tools

Sales Cloud

Service Cloud

Health Cloud

Data Cloud

Marketing Cloud

Experience Cloud

Commerce Cloud

Job description

We anticipate the application window for this opening will close on - 27 Oct 2026

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

MiniMed is looking to add a Senior Manager - Salesforce Platform to our team. This role is full-time direct hire role and will be hybrid in office near John's Creek GA

At MiniMed, we are always working for our patients, doctors and our employees. Touching lives everyday and making a difference in how we serve the community. Do you have a passion for innovating and developing next generation of Diabetes technology systems and platforms? Are you excited to be a member of the team that designs technology solutions to transform customer experience and modernize business processes? Are you interested in developing and implementing strategies that align with the company's overall goals and objectives, lead and motivate teams to achieve high levels of productivity and efficiency?

If so, you'll be an awesome team member of our Digital Technology team! At Medtronic, we are committed to improving outcomes for people living with chronic conditions through innovation, technology, and operational excellence. As part of our continued digital transformation journey, we are seeking a Senior Manager, Salesforce Platform to lead the strategy, governance, architecture, and evolution of our global Salesforce ecosystem.

This role serves as the enterprise leader for the Salesforce platform, responsible for ensuring the platform remains scalable, secure, resilient, and capable of supporting current and future business capabilities across Commercial, Customer Experience, Patient Engagement, Service Operations, Digital, and Data initiatives.

The Senior Manager, Salesforce Platform will establish the technical vision, governance framework, and platform operating model for Salesforce technologies while partnering closely with Enterprise Architecture, Product Teams, Business Leadership, and Delivery Organizations. This leader will drive platform modernization, technical excellence, and operational maturity across a complex global environment spanning multiple Salesforce clouds and integrated enterprise applications.

Platform Strategy & Ecosystem Leadership

• Define and maintain the strategic vision, roadmap, and long-term evolution of Medtronic's global Salesforce ecosystem.
• Establish platform investment priorities and technology direction aligned with enterprise digital transformation objectives.
• Evaluate emerging Salesforce capabilities and determine strategic adoption opportunities to enhance business value and platform effectiveness.
• Develop and govern a multi-year platform roadmap encompassing architecture modernization, technical debt reduction, scalability improvements, and innovation initiatives.
• Serve as the executive technology leader for Salesforce platform capabilities across commercial, customer experience, patient engagement, and service functions.

Enterprise Architecture & Technical Governance

• Collaborate on architecture strategy for Salesforce technologies including Sales Cloud, Service Cloud, Health Cloud, Data Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, and adjacent platform capabilities.
• Define and enforce enterprise architecture standards, design principles, development frameworks, and technical governance processes.
• Establish platform-wide standards for data architecture, integration patterns, security controls, environment strategy, and application lifecycle management.
• Partner with Enterprise Architecture teams to ensure Salesforce capabilities align with broader enterprise technology and data strategies.
• Lead architecture reviews and governance boards to ensure consistency, quality, and compliance across Salesforce solutions.

Platform Engineering & Operational Excellence

• Own overall platform health, stability, scalability, availability, and performance across the Salesforce ecosystem.
• Establish platform engineering best practices focused on reliability, operational excellence, and sustainable growth.
• Drive initiatives that improve resiliency, reduce technical complexity, strengthen security, and enhance system observability.
• Define platform standards for release management, environment governance, DevOps enablement, and operational support models.
• Ensure compliance with enterprise security, privacy, quality, and regulatory requirements.
• Proactively identify platform risks and develop mitigation strategies to maintain business continuity and service reliability.

Data, Integration & Technology Innovation

• Drive platform strategy related to enterprise integrations, API enablement, customer data management, and connected digital experiences.
• Partner with Data & Analytics organizations to enable enterprise data strategies through