Senior Manager, Salesforce & Business Systems

Move Concierge; Farmers Branch (TX); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Elite training program

Hybrid work model

Job summary

Move Concierge is seeking a Senior Systems Manager to oversee Salesforce, Talkdesk, and Gong, ensuring scalable, reliable platforms and leading a junior admin. The role partners with Sales, Marketing, Finance, and Operations to translate business needs into practical solutions.

The ideal candidate has hands-on Salesforce admin experience, strong Flow skills, and a commitment to continuous improvement in a fast‑paced, growth‑oriented environment.

Qualifications

• Hands-on Salesforce administration experience with Sales Cloud and Flow.
• Experience managing and mentoring admins or analysts.
• Strong knowledge of automation, integrations, security, and data quality.
• Experience with third-party packages and AppExchange.
• Proven ability to collaborate with Sales, Marketing, Finance, and Operations.

Responsibilities

• Oversee key systems (Salesforce, Talkdesk, Gong) including upgrades, integrations, permissions, reporting.
• Lead and mentor a junior Salesforce Administrator; review changes before deployment.
• Own Salesforce security and access governance; manage provisioning and audit readiness.
• Own automation architecture (Flow) and data quality standards; backup readiness.
• Plan and maintain key projects; align systems with business goals.
• Collaborate with marketing, sales, and operations to support functionality and performance.
• Establish policies and training for system usage.
• Evaluate emerging Salesforce capabilities (Data 360, Agentforce, Tableau) for business impact.
• Engage with stakeholders to define objectives and interface requirements.

Skills

Salesforce administration

Team leadership

Data governance

Security management

Automation / Flows

AppExchange

Data integration

Stakeholder collaboration

Sales Cloud experience

Education

Bachelor's degree

Tools

Salesforce

Talkdesk

Gong

Tableau

Data 360

Agentforce

Job description

Careers here grow fast–because we invest in you, celebrate wins, and create opportunities that change lives.

Your success is our success. That's why we offer comprehensive benefits designed to support your career, health, and life goals.

Our world‑class training program gives you all of the tools you need to succeed.

Celebrations

We are always looking for a reason to celebrate with catered lunches and happy hours.

Company Outings

We like to have fun‑axe throwing, spa retreats, car racing, sporting events, always looking for the next mind‑blowing experience!

Community Work

We volunteer with local non‑profits and organizations every month to give back to the community.

Open positions

Senior Manager, Salesforce & Business Systems

Location

Farmers Branch

Employment Type

Full time

Location Type

Hybrid

Department

Operations

We’re looking for a motivated Senior Systems Manager who enjoys making complex systems run smoothly and helping others grow along the way. In this hands‑on leadership role, you’ll oversee the integrity, implementation, maintenance, and performance of key company platforms, including Salesforce, Talkdesk, and Gong, to support our growing business.

You’ll own the Salesforce environment, lead and develop a junior Salesforce Administrator, while partnering with Sales, Marketing, Finance, Operations, and other teams to turn business needs into practical solutions. From automation and integrations to security, data quality, and emerging tools like Agentforce, Data 360, and Tableau, you’ll help ensure our systems remain scalable, reliable, and ready for what’s next. Candidates should bring deep, hands‑on expertise administering Salesforce Sales Cloud and Flow, along with a strong commitment to reliable systems and continuous improvement.

What You'll Do

Oversee key company systems (e.g., Salesforce, Talkdesk, Gong, etc.) by managing upgrades, platform integrations, user permissions and roles, reporting, and other administrative functions.

Lead and mentor a junior Salesforce Administrator - prioritize and delegate work, review configuration changes before deployment, and develop their skills over time.

Own Salesforce security and access governance, including permission sets, user provisioning and deprovisioning, connected app and integration user management, and audit readiness.

Own the organization’s automation architecture (Flow), managed package lifecycle (installs, upgrades, retirements), and data quality standards, including backup and recovery readiness.

Plan, coordinate, execute, and maintain key company projects and initiatives.

Collaborate with various internal departments, including marketing, sales, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance.

Establish policies, procedures, and training to align system usage with business goals.

Evaluate and implement emerging Salesforce capabilities (e.g., Data 360, Agentforce, Tableau) where they advance business goals.

Interact directly with stakeholders, managers, and end‑users, as necessary, to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions including internal Salesforce instances.

What You'll Bring

Bachelors degree in Management Information Systems, Information Technology, Business Administration, Computer Science, Data Analytics, or a related field; equivalent practical experience would be considered in lieu of a degree.

5+ years of hands‑on Salesforce administration experience, including at least 2 years in a manager or lead capacity

Experience mentoring, training, or managing at least one admin or analyst

Expert‑level Flow skills, including experience untangling and consolidating overlapping automation on the same objects

Strong security and access management experience: permission sets and permission set groups, user lifecycle management, connected apps and integration users

Experience administering and upgrading third‑party managed packages and AppExchange solutions

Data management proficiency: Data Loader, deduplication, and backup/restore practices

Established sandbox testing and change management habits, with documentation to match

What Sets You Apart

Certified Salesforce Administrator (Advanced Administrator strongly preferred)

Salesforce Administrator experience in organizations with 250+ users

Marketing automation administration — Account Engagement (Pardot) or similar

Salesforce Shield experience (Event Monitoring, Field Audit Trail)

Experience with Data 360 (formerly Data Cloud), Agentforce for Sales, or Tableau

Ability to read Apex and debug logs (no development required)

Who We Are

Move Concierge takes the hassle out of connecting utilities and home services including TV, internet, phone, home automation and security. The company's white‑glove service pairs each client with a personal concierge who builds a whole‑home connection plan, places the orders and schedules every installation - all through a single point of contact.

Founded in Dallas in 2009 and now serving movers nationwide, Move Concierge is trusted by over 2 million clients and agents. The company has been named to the Inc. 5000 list of America’s fastest‑growing private companies six times and was recognized by the Dallas Morning News as a top workplace in 2020, and among Dallas Business Journal’s best places to work in 2026.

Elite service and sales training program

Industry‑leading training program designed by our team of sales experts to grow your career.

This company truly invests and cares about each employee, both on a personal and professional level. I feel like that’s a rare find.

Kayla Damm

The reason I continue to work here seven years later is still the same reason, it's because of the people. It’s a really fun place to be.

Kailey Byrd

At most places you would have to be two to three years in to get some of the opportunities I’ve already gotten, and I’ve been here a little less than a year.

Kaleb Rodriguez

With this company, I can just go into the CEO’s office and I can talk to him. It’s cool to be able to talk to people and see the faces of everyone that works in the company, no matter how high up.

We have something for you, there's always something celebrating you. There's just always positivity in the culture.

Frequently asked questions answered

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