Senior Manager, SaaS Project Delivery - Remote + Equity

Restaurant365; Denver (CO); Hybrid; USD 116,000 - 174,000; Full time

Benefits offered by this job

Competitive compensation package

Remote or hybrid

Comprehensive medical benefits

401k + matching

Equity Option Grant

Unlimited PTO + Company holidays

Wellness initiatives

Philanthropy events

Job summary

Restaurant365 is a SaaS company transforming restaurant back-office operations. We seek a Senior Manager of Project Management to lead a team of Project Managers and Implementation Specialists delivering high-quality onboarding for mid-market and enterprise clients.

You will drive delivery rigor, governance, and customer outcomes across a portfolio of complex SaaS implementations. You will partner with Product, Sales, and Customer Success to optimize throughput, scale delivery, and maintain a

Qualifications

• 8+ years of project management or delivery experience in SaaS, consulting, or professional services.
• 3+ years of people leadership including direct management of Project Managers or Delivery Leads.
• Enterprise and multi-stakeholder SaaS implementations with cross-functional coordination.

Responsibilities

• Lead a high-performing team of Project Managers and Implementation Specialists.
• Oversee on-time delivery, scope adherence, and quality across a portfolio of SaaS projects.
• Manage resources, project assignments, and team utilization for delivery efficiency.
• Enforce delivery governance frameworks and standardized methodologies.
• Collaborate with cross-functional partners to align project strategies and handoffs.
• Monitor KPIs like TTFV, CSAT, utilization, and project throughput to identify risks.
• Escalate and resolve complex project risks and customer concerns.
• Partner with Sales on RFPs, scoping, and services.

Skills

Project management

People leadership

Stakeholder mgmt

Executive presence

Analytical mindset

Delivery governance

Cross-functional

AI fluency

Agile / Hybrid

SaaS delivery

Education

PMP / PMI-ACP certification

Tools

Jira

Smartsheet

Salesforce

Job description

Restaurant365 is a SaaS company transforming restaurant back-office operations. We seek a Senior Manager of Project Management to lead a team of Project Managers and Implementation Specialists delivering high-quality onboarding for mid-market and enterprise clients.

You will drive delivery rigor, governance, and customer outcomes across a portfolio of complex SaaS implementations. You will partner with Product, Sales, and Customer Success to optimize throughput, scale delivery, and maintain a