Senior Manager, Retention Programs

Gartner, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Gartner, Inc. in the United States seeks a senior deal support professional to influence cross-functional teams during high-value renewals, ensuring Gartner’s retention and growth strategy is executed across the organization.

You will lead planning sessions, develop scalable action plans, and present strategies to Senior Leaders. Collaborating with Client Value Managers and Center of Excellence partners, you will build compelling business cases, drive both quantitative and qualitative analyses,

Responsibilities

• Lead deal support on the highest value/most complex renewals across Gartner.

Job description

Major Responsibilities

Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutions Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support. Own your actions, measure progress and lead initiatives/ complex projects to completion with action-driven insights.