Senior Manager, Strategic Accounts Programs

Gartner; Dolphin Cove (CT); On-site; USD 108,000 - 148,000; Full time

Benefits offered by this job

Hybrid work environment

401k match up to $7,200/year

Company stock purchase at a discount

Generous PTO

Job summary

Gartner is seeking a Senior Manager, Strategic Accounts Program in Stamford, CT with global locations to lead complex renewals and growth initiatives. You will influence senior leaders, build business cases, and manage cross-functional programs to retain and grow strategic accounts.

The role requires strong analytical and communication skills, plus 5–7+ years in business analytics or strategy roles. Master’s degree is preferred and a hybrid work environment is offered across multiple U.S.

Qualifications

• Bachelor's degree required; 5–7+ years of experience in analytics/consulting or strategy roles.
• Master's degree preferred.
• Ability to influence senior leaders to drive growth.
• Ability to synthesize complex problems into simple messages for stakeholders.
• Outstanding project management with multi-stakeholder coordination.
• Forward-thinking to anticipate and mitigate retention risks.
• Proficient in MS Office including Excel and PowerPoint.

Responsibilities

• Lead deal support for Gartner's highest value renewals across cross-functional teams.
• Create scalable action plans and present to Senior Leaders in planning sessions.
• Collaborate with CVMs and CoE partners to build strong renewal/business cases.
• Conduct quantitative and qualitative analyses to address retention/growth challenges.
• Improve processes/tools to boost quality and productivity and scale operations.
• Own actions, measure progress and drive complex initiatives to completion.

Skills

Influence leaders

Analytical thinker

Communication skills

Project management

Strategic problem solving

Education

Bachelor's degree

Master's degree preferred

Tools

MS Excel

PowerPoint

Job description

Senior Manager, Strategic Accounts Program

Locations

• Stamford, CT
• Fort Myers, FL
• Arlington, VA
• Irving, TX

Major Responsibilities

• Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner's retention and growth strategy
• Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners
• Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals
• Lead quantitative & qualitative analyses to solve Gartner's retention and growth challenges; partner with cross-functional teams to implement solutions
• Drive constant improvement andrenovation/innovationof our processes and tools to improve quality and productivity, along with scaling the team's operational model to deliver exceptional deal support.
• Own your actions, measure progress and lead initiatives/ complex projects to completion with action-driven insights

Must Haves

• Bachelor's degree with 5-7+ years of experience in completing complex analyses and solving challenging business problems as a business analyst/ consultant at a top-tier consulting firm, investment banking associate or strategy analyst for a leading company
• Master's degree preferred
• Ability to influence leaders to drive business outcomes and growth
• Ability to synthesize complex problems into simple, concise statements/ core messages, and present/ communicate to key stakeholders and clients
• Outstanding project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
• Forward thinking ability in order to anticipate and mitigate risks to client retention
• Analytical and proficient in MS Office suite, including Excel and PowerPoint, and is able to clearly present and articulate through PPT

About Us

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

What do we offer?

• Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• A reasonable estimate of the base salary range for this role is 108,000 USD - 148,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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