Senior Manager Retail Performance

Brobston Group; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Brobston Group is seeking a Senior Manager, Retail Performance to analyze retail results across the Americas and drive data-driven decisions. You will lead reporting, forecasting, and KPI analysis, partnering with cross-functional teams to improve boutique performance.

Responsibilities include BI rollouts, market research, and forecasting tools development, with emphasis on dashboards for senior leadership and boutique directors across the region.

Qualifications

• 7+ years in luxury retail.
• Bachelor's degree preferred.
• Strong analytical skills for KPI monitoring and reporting.
• Experience with budgets, forecasting, and retail math.
• Advanced Excel and PowerPoint; SAP knowledge preferred.
• Power BI or Looker experience is beneficial.

Responsibilities

• Analyze business performance and translate data into actionable insights and strategies.
• Support reporting, forecasting, budgeting, and monthly phasing.
• Lead retail projects, prepare presentations, and conduct KPI analysis.
• Collaborate with Training, HR, and leadership to assess boutique performance.
• Oversee BI rollouts, user testing, and dashboard training for boutique directors.
• Conduct market research and staffing projections for Pre-CAR analyses.
• Develop tools for forecasting, compliance, and boutique performance management.

Skills

Analytical skills

KPI tracking

Forecasting

Communication

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

SAP

Power BI

Google Looker

Job description

Summary

The Senior Manager, Retail Performance analyzes business results and develops strategies to strengthen retail performance across the Americas. The role supports data-driven decision-making, reporting and forecasting, and collaboration across departments.

Responsibilities

• Analyze business performance and translate data into actionable insights and strategies.
• Support reporting excellence, forecasting, budget planning, and monthly phasing.
• Manage retail business projects, prepare business presentations, and conduct financial and KPI analysis.
• Partner with Training, HR, and senior leadership to assess boutique performance and support retail teams.
• Lead BI rollouts, user testing, KPI training, and boutique director training on reports and dashboards.
• Manage Pre-CAR analysis, including market research and boutique sales and staffing projections.
• Develop tools for forecasting, compliance, and boutique performance management.

Requirements

• At least 7 years of experience in luxury retail.
• Bachelor's degree preferred.
• Strong analytical skills and experience monitoring, tracking, and reporting KPIs.
• Knowledge of retail budgets, sales trends, forecasting, and retail math.
• Advanced Microsoft Excel and PowerPoint skills; SAP knowledge preferred.
• Experience with Power BI or Google Looker is beneficial.