Sales Manager

Brobston Group; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Brobston Group in Tampa, FL seeks a Sales Manager to co‑manage boutique sales, customer service and operations, delivering a consistent luxury client experience. You will plan daily sales operations, develop strategies to improve service, drive revenue, and build a high‑performing team.

You’ll forecast staffing needs with the District Manager and participate in annual reviews. Ideal candidates have 5+ years of retail sales leadership, a strong luxury market understanding, and excellent

Qualifications

• Bachelor's degree or equivalent and at least 5 years of retail sales experience.
• Experience leading and directing the work of others.
• Strong understanding of the luxury goods market.
• Excellent verbal and written communication and interpersonal skills.
• Creative, self-motivated, analytical, and organized approach to work.
• Proficiency with Microsoft Office, SAP, client relationship management systems, and Outlook.

Responsibilities

• Plan and direct the boutique's day-to-day sales operations.
• Develop strategies to improve customer service, drive sales, and increase profitability.
• Build a strong sales team and implement sales initiatives.
• Ensure customer needs are met and complaints are resolved quickly and efficiently.
• Ensure products and displays are merchandised effectively.
• Forecast staffing needs and develop recruiting strategies with the District Manager.
• Participate in the annual review process.

Skills

Retail sales leadership

Luxury goods knowledge

Customer service

Communication skills

Analytical mindset

Organizational skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SAP

CRM systems

Outlook

Job description

Summary

The Sales Manager co-manages boutique sales, customer service, and operations. This role supports the growth and development of the sales team while delivering a consistent luxury client experience.

Responsibilities

• Plan and direct the boutique's day-to-day sales operations.
• Develop strategies to improve customer service, drive sales, and increase profitability.
• Build a strong sales team and implement sales initiatives.
• Ensure customer needs are met and complaints are resolved quickly and efficiently.
• Ensure products and displays are merchandised effectively.
• Forecast staffing needs and develop recruiting strategies with the District Manager.
• Participate in the annual review process.

Requirements

• Bachelor's degree or equivalent and at least 5 years of retail sales experience.
• Experience leading and directing the work of others.
• Strong understanding of the luxury goods market.
• Excellent verbal and written communication and interpersonal skills.
• Creative, self-motivated, analytical, and organized approach to work.
• Proficiency with Microsoft Office, SAP, client relationship management systems, and Outlook.