Senior Manager, Quality Engineering & Automation

Partners in Digital Health; Hartford (CT); On-site; USD 83,000 - 183,000; Full time

Job summary

CVS Health is seeking a Senior Manager, Quality Engineering to lead quality initiatives across the ACAS benefits ecosystem. This strategic leadership role drives defect prevention, shift-left quality, automation, and risk-based testing throughout the delivery lifecycle, partnering with engineering, configuration, product, and operations teams.

The candidate will define the testing strategy, establish scalable frameworks, govern quality metrics, and guide cross-functional teams to minimize

Qualifications

• 7+ years of experience in healthcare technology or operations.
• 5+ years in quality engineering, testing leadership, or QA management roles.
• Strong experience with claims adjudication systems and benefits testing (e.g., ACAS).
• Proven ability to design risk-based and scenario-driven testing strategies.
• Experience leading teams and influencing quality outcomes across cross-functional stakeholders.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Define and drive the quality engineering strategy for ACAS benefits testing, aligned with enterprise TCOE standards.
• Champion shift-left quality practices, including early validation of requirements, benefit configurations, and adjudication logic.
• Establish engineering-led approaches to defect prevention, testability, and quality gates.
• Lead the adoption and expansion of automation-first testing for benefits and claims adjudication scenarios.
• Partner with automation architects and engineers to design scalable test frameworks, reusable assets, and data strategies.
• Define risk-based testing models focused on high-impact benefit configurations and claim scenarios.
• Guide teams in assessing claim exposure, financial risk, and member/client impact associated with defects.
• Analyze defect trends to identify systemic issues and inform upstream process or design improvements.
• Establish and monitor quality KPIs (defect leakage, automation coverage, test effectiveness, rework reduction).
• Drive continuous improvement initiatives to improve testing efficiency, consistency, and outcomes.
• Contribute to enterprise testing standards, best practices, and governance frameworks within the TCOE.
• Serve as a senior quality engineering partner to engineering, configuration, business, and audit teams.
• Influence design and configuration decisions by providing early quality and risk insights.
• Communicate quality risks, trends, and recommendations clearly to senior stakeholders.

Skills

Healthcare experience

QA leadership

Claims adjudication systems

Risk-based testing

Leadership

Analytical thinking

Education

Bachelor's degree

Job description

CVS Health is seeking a Senior Manager, Quality Engineering to lead quality initiatives across the ACAS benefits ecosystem. This strategic leadership role drives defect prevention, shift-left quality, automation, and risk-based testing throughout the delivery lifecycle, partnering with engineering, configuration, product, and operations teams.

The candidate will define the testing strategy, establish scalable frameworks, govern quality metrics, and guide cross-functional teams to minimize