Quality Management Lead - QA, CAPA & Metrics

4062 Aetna Resources, LLC; New York (NY); Hybrid; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a QA Lead to manage the QA team and drive testing excellence across software products. You will partner with cross-functional teams to define requirements, craft test plans, and ensure timely, thorough validation throughout the development lifecycle.

The role emphasizes leveraging business intelligence, KPIs, and dashboards to monitor quality metrics, identify trends, and guide continuous improvement efforts while aligning with strategic goals.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting)
• Adept at business intelligence
• Adept at problem solving and decision making
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others)

Responsibilities

• Lead the QA team and set strategic QA objectives.
• Define testing requirements and develop test plans with cross-functional teams.
• Ensure timely and thorough testing of software products.
• Analyze testing metrics and report findings to stakeholders.
• Drive continuous improvement in QA practices to deliver quality software solutions.

Skills

QA leadership

Testing strategy

Cross-functional collab

Problem solving

Business intelligence

KPIs dashboards

Root cause analysis

Education

Post-secondary education

Job description

CVS Health is seeking a QA Lead to manage the QA team and drive testing excellence across software products. You will partner with cross-functional teams to define requirements, craft test plans, and ensure timely, thorough validation throughout the development lifecycle.

The role emphasizes leveraging business intelligence, KPIs, and dashboards to monitor quality metrics, identify trends, and guide continuous improvement efforts while aligning with strategic goals.