Senior Manager, Post-Sales Solution Architecture (Remote)

Sanity; New York, San Francisco (NY, CA); Hybrid; USD 267,000 - 305,000; Full time

Benefits offered by this job

Health plans

Stock options

Global, diverse team

Work-life balance

Job summary

Sanity is hiring a Post-Sales Solution Architecture Manager to lead a team delivering value-driven engagements for enterprise customers. You’ll own complex accounts, coach architects, and shape post-sales motions to accelerate renewals and expansion.

You’ll partner with Sales, Product, and R&D to ensure customer feedback informs the roadmap while maintaining strong relationships with stakeholders across developers and content teams.

Qualifications

• Experience leading technical ICs in a high-growth environment, ideally with developer-facing or platform products
• Strong technical foundation—APIs, data models, front-end frameworks, integrations and modern content stack
• Track record of driving retention and expansion through coaching and account ownership
• Proactive in identifying risks and opportunities across customer portfolios
• Clear, inclusive communicator with internal and customer stakeholders
• Ability to manage ambiguity and competing priorities while focusing on customer value
• Familiarity with AI technologies and tooling to accelerate outcomes
• Preference for SF-based candidates; remote in US or Canada option
• 5+ years in solution architecture or technical customer-facing roles
• 2+ years managing customer-facing, technical teams

Responsibilities

• Lead a solution architecture team to drive renewals, expansions, and scalable implementations
• Own complex, high-stakes accounts and coach architects on value-oriented engagements
• Hire, develop, and retain a skilled SA team with cross-functional credibility
• evolve post-sales motions: onboarding, reviews, expansion discovery, health monitoring
• Collaborate with Sales, Product, and R&D to align feedback with roadmap priorities

Skills

Solution architecture

APIs & data models

Customer retention

Risk management

Stakeholder comms

Ambiguity handling

AI familiarity

Location: SF/US remote

Leadership

Team management

Job description

Sanity is hiring a Post-Sales Solution Architecture Manager to lead a team delivering value-driven engagements for enterprise customers. You’ll own complex accounts, coach architects, and shape post-sales motions to accelerate renewals and expansion.

You’ll partner with Sales, Product, and R&D to ensure customer feedback informs the roadmap while maintaining strong relationships with stakeholders across developers and content teams.