Enterprise Post-Sales Solution Architecture Lead

Sanity; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health plans

Stock options

Flexible work environment

Work-life balance

Diversity & inclusion

Job summary

Sanity is hiring a Post‑Sales Solution Architecture Manager to lead a team that turns successful sales into lasting customer relationships. You’ll own complex, high‑stakes accounts, oversee implementations, and coach architects to run value‑driven engagements with customers and internal teams.

You’ll build a culture of collaboration, empathy, and customer‑centricity, hire and develop top talent, and evolve post‑sales motions to accelerate time-to-value while aligning Sanity’s capabilities to

Qualifications

• Experience leading technical ICs in a high-growth environment with platform products.
• Strong technical foundation—APIs, data models, front-end frameworks, integrations.
• Track record of driving retention and expansion through coaching and hands-on ownership.
• Proactive identification of risks and opportunities across portfolios.
• Clear, inclusive communicator with internal and customer stakeholders.
• Able to manage ambiguity and competing priorities while focusing on customer outcomes.
• Familiarity with AI technologies and tooling to accelerate outcomes.
• Preference for SF-based candidates; remote in the United States or Canada.
• 5+ years in solution architecture or technical customer-facing roles.
• 2+ years managing customer-facing, technical teams.

Responsibilities

• Lead a post-sales SA team that drives renewals and expansion for enterprise customers.
• Own complex accounts: oversee implementations, build stakeholder relationships, and map a path to success with Sanity at the center.
• Coach Architects on value-oriented engagements, surfacing risks and opportunities early.
• Hire, develop, and retain a skilled SA team and foster a collaborative, customer-centric culture.
• Evolve post-sales motions (onboarding, reviews, expansion discovery, health) to speed time-to-value.

Skills

Technical leadership

APIs & data models

Customer success

Risk management

Communication

Adaptability

AI familiarity

Remote work

Experience (solution architecture)

Team management

Job description

Sanity is hiring a Post‑Sales Solution Architecture Manager to lead a team that turns successful sales into lasting customer relationships. You’ll own complex, high‑stakes accounts, oversee implementations, and coach architects to run value‑driven engagements with customers and internal teams.

You’ll build a culture of collaboration, empathy, and customer‑centricity, hire and develop top talent, and evolve post‑sales motions to accelerate time-to-value while aligning Sanity’s capabilities to