Post-Sales Solution Architecture Lead — Remote in US/Canada

Sanity CMS; New York (NY); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Comprehensive health plans

Competitive stock options program

Healthy work-life balance

Job summary

A leading content operations platform is seeking a Post-Sales Solution Architecture Manager in New York. In this pivotal role, you will guide a team that transforms sales successes into lasting customer relationships. You will ensure customers maximize their experience with the platform, directly impacting retention and growth. Ideal candidates should have over 5 years in solution architecture and strong technical skills. The position supports a flexible work environment with competitive benefits.

Qualifications

• 5+ years in solution architecture or technical customer-facing roles.
• 2+ years managing customer-facing, technical teams.
• Strong technical foundation with APIs, data models, integrations.

Responsibilities

• Lead post-sales SA team to ensure customer success and retention.
• Coach team on value-oriented engagements with clients.
• Collaborate with Sales and Product for roadmap priorities.

Skills

Leadership

Technical account management

Strong communication

Customer retention

Proactivity

Job description

A leading content operations platform is seeking a Post-Sales Solution Architecture Manager in New York. In this pivotal role, you will guide a team that transforms sales successes into lasting customer relationships. You will ensure customers maximize their experience with the platform, directly impacting retention and growth. Ideal candidates should have over 5 years in solution architecture and strong technical skills. The position supports a flexible work environment with competitive benefits.