Senior Manager, Performance & Enablement (Remote)

World Wide Technology, Inc.; United States; A distancia; USD 128.000 - 161.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Wellbeing benefits

Profit sharing

401k with company matching

Paid time off

Descripción de la vacante

World Wide Technology, Inc. seeks a Senior Manager of Performance & Enablement to lead SRX from a strategic vantage, aligning Business Intelligence, Workforce Enablement, and Performance Management.

This role drives standardized operating practices and measurables across pillars, partnering with leaders to translate insights into scalable improvements. The position emphasizes analytics, enablement program oversight, and delivering measurable outcomes for global teams within a remote, nationwide

Formación

• 5+ years of progressive experience in business operations, business intelligence, performance management, workforce enablement, or related disciplines.
• 3+ years of people leadership or significant cross-functional leadership experience, including setting work priorities and coaching teams.
• Experience developing performance frameworks, KPIs, dashboards, scorecards, and operating rhythms.
• Strong analytical capability and ability to translate complex information into actionable insights.
• Experience with workforce enablement, onboarding, learning, or organizational capability programs.

Responsabilidades

• Maintain and improve the business performance framework for delivery teams, including KPIs, scorecards, targets, and operating measures in partnership with functional leaders.
• Coordinate regular business performance reviews with delivery team leaders and track follow-up actions.
• Create visibility into business performance trends, gaps, productivity, quality, capacity, and other operational indicators.
• Partner with functional leaders to identify root causes behind performance gaps and translate insights into action.
• Document and maintain common definitions and measurement standards with functional leaders and data teams.
• Identify opportunities to improve operational efficiency, effectiveness, and scalability.
• Track improvement initiatives and measure whether interventions deliver intended business outcomes.
• Connect functional and team performance measures to SR objectives.

Conocimientos

Analytical thinking

Data interpretation

Cross-functional collaboration

Herramientas

Power BI

Excel

Descripción del empleo

World Wide Technology, Inc. seeks a Senior Manager of Performance & Enablement to lead SRX from a strategic vantage, aligning Business Intelligence, Workforce Enablement, and Performance Management.

This role drives standardized operating practices and measurables across pillars, partnering with leaders to translate insights into scalable improvements. The position emphasizes analytics, enablement program oversight, and delivering measurable outcomes for global teams within a remote, nationwide