Senior Manager, Patient & Access Analytics — Insights

Amgen SA; Thousand Oaks (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Amgen in Thousand Oaks, CA is hiring a Senior Manager, Commercial Insights, Patient & Access Analytics to lead the analytics strategy across the UPLIZNA portfolio. You will partner with Patient Services, Brand, Market Access, Sales, Data Science, and more to translate complex questions into actionable recommendations that shape patient access and brand decisions.

This role requires strategic thinking, cross-functional influence, and rigorous data-led decision making across hub, claims, payer

Qualifications

• Doctorate degree and 2 years of analytics, sales and/or marketing operations experience
• Master’s degree and 4 years of analytics, sales and/or marketing operations experience
• Bachelor’s degree and 6 years of analytics, sales and/or marketing operations experience
• Associate’s degree and 10 years of analytics, sales and/or marketing operations experience
• High school diploma / GED and 12 years of analytics, sales and/or marketing operations experience

Responsibilities

• Own the Patient & Access Analytics strategy and priorities across the UPLIZNA multi-indication portfolio, balancing competing business needs and ensuring analytical resources are focused on the highest-value opportunities.
• Serve as the primary Patient & Access Analytics partner to UPLIZNA leadership, translating brand and Patient Access priorities into analytical strategies, measurement frameworks, and actionable recommendations.
• Establish an integrated view of the patient journey across enrollment, access, initiation, adherence, and persistence, while accounting for indication-specific differences in patient and access dynamics.
• Integrate insights across hub, specialty pharmacy, claims, payer, reimbursement, and other relevant data sources to identify access barriers, performance drivers, emerging risks, and opportunities.
• Continuously advance Patient & Access Analytics capabilities through new data sources, methodologies, automation, and scalable approaches to measurement.
• Define and lead analytical approaches to address complex and ambiguous patient access, reimbursement, patient journey, and business performance questions.
• Lead cross-functional analytical initiatives across Patient Services, Market Access, Brand, Sales, Forecasting, Brand Analytics, Data Science, Data Strategy, and other partners, driving alignment on priorities, KPIs, methodologies, and interpretation of results.
• Integrate Patient & Access insights with broader brand, customer, field, and business performance perspectives to inform brand strategy, planning, forecasting, and leadership decisions.
• Translate complex findings into clear, executive-ready narratives and recommendations, serving as an objective thought partner to senior leadership and influencing decisions across a matrixed organization.
• Identify and address trade-offs across competing stakeholder needs and provide strategic direction to internal and external analytical resources.
• Define and evolve KPIs and measurement frameworks across the patient access journey and establish leading and lagging indicators to monitor performance and identify emerging opportunities and risks.
• Provide strategic oversight of dashboards, recurring reporting, and analytical deliverables, ensuring outputs remain focused on actionable business insights and evolving leadership needs.
• Partner with Data Strategy and Data Science to improve data quality, address data gaps, and evaluate new data sources and analytical approaches.
• Ensure analytical methodologies appropriately reflect the strengths and limitations of available data and maintain high standards for quality, governance, and consistency.
• Build scalable frameworks and best practices that improve the efficiency, consistency, and impact of Patient & Access Analytics across the UPLIZNA portfolio.

Skills

Strategic thinking

Analytical thinking

Cross-functional leadership

Influence without authority

Executive communication

Collaboration

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Tools

SQL

Python

R

Tableau

Power BI

Job description

Amgen in Thousand Oaks, CA is hiring a Senior Manager, Commercial Insights, Patient & Access Analytics to lead the analytics strategy across the UPLIZNA portfolio. You will partner with Patient Services, Brand, Market Access, Sales, Data Science, and more to translate complex questions into actionable recommendations that shape patient access and brand decisions.

This role requires strategic thinking, cross-functional influence, and rigorous data-led decision making across hub, claims, payer