Senior Manager (Operations)

Xcel Energy; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Manager of Operations to lead a high-performing team dedicated to safety and efficiency. This role involves strategic planning, talent management, and ensuring compliance with regulatory standards. You will drive continuous improvement initiatives and optimize business operations to enhance customer satisfaction and reliability. This dynamic position offers the opportunity to shape operational strategies while fostering a collaborative work environment. If you have a proven track record in utility operations and leadership, this is the perfect opportunity to make a significant impact.

Qualifications

• 7+ years in utility systems or power generation.
• 3 years of supervisory experience required.

Responsibilities

• Lead operations team to achieve safety and performance goals.
• Manage operational efficiency and ensure process adherence.

Skills

Leadership

Safety Management

Operational Efficiency

Talent Management

Regulatory Compliance

Communication Skills

Education

Bachelor's Degree

Apprentice Program Completion

Tools

Analytical/Reporting Applications

Job description

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Position Summary

Standard Operations Position. Responsible for leading a safe, high performing operations team which may include multiple levels, functions, facilities, and/or commodities while driving the efficient use of resources. Establish a culture of process adherence and continuous improvement. Effectively lead and implement daily operations, cyclical processes and special projects. Set and achieve business area goals that align with corporate and business unit strategies, goals and objectives, as well as process and performance, customer satisfaction, and reliability metrics.

Essential Responsibilities

1. Safety: Provide visible safety leadership and drive continuous improvements to achieve desired safety goals. Develop strategies to achieve safety plan results. Oversee and develop safety leaders to ensure a safety conscious work environment. Contribute to site safety performance improvement by holding workers, supervisors, and self accountable for safety.
2. Operational Effectiveness: Manage team performance through focus on operational efficiency metric trends across areas of responsibility. Ensure and reinforce the importance of process adherence and data integrity. Drive continuous improvement efforts to define and shape opportunities that drive customer satisfaction and reliability.
3. Business Optimization & Strategy: Achieve safety, productivity, customer service, and reliability targets by conducting and implementing strategic planning for the area of responsibility. Develop and manage organization budgets and business plans. Identify and implement process improvements. Ensure execution of plans/metrics.
4. Talent Management: Establish workforce/development planning practices to build strong, competitive teams and effectively manage performance. Select, optimize, plan and direct the workforce used to provide safe, reliable, compliant operations, and ensure stakeholder satisfaction. Serve as primary contact for issue resolution involving labor relations.
5. Relationship Management: Build and maintain effective internal relationships. Foster an environment of collaboration within own organization and across stakeholders. Design and develop solutions that meet customer/stakeholder needs. Remove obstacles and provide assistance to team members to improve project and work performance.
6. Regulatory & Compliance: Manage and guide the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Ensure crews are qualified to perform work responsibilities. Establish, monitor, and track processes to ensure regulatory compliance.

Minimum Requirements

1. Seven or more years in design, construction, operations or maintenance of utility systems/power generation plants or related industries/fields.
2. Bachelor's Degree or equivalent combination of education and experience.
3. Demonstrated expertise in business area standards, procedures, and applicable government/environmental regulations.
4. Three years supervisory experience.
5. Knowledge of and demonstrated ability to administer/work within union labor agreements.
6. Operational knowledge of work and asset management and analytical/reporting applications.
7. Ability to effectively communicate and lead company and business area strategies and objectives.
8. Proven results at setting, driving performance and operational metrics and achieving process adherence.
9. Demonstrated understanding of utility finance, capital and O&M.
10. Will be required to be on call for escalated operations and emergencies.

Preferred Requirements

• Completion of an approved apprentice program in an appropriately related craft.

Additional information about company benefits, application process, and equal opportunity statements follow, which are relevant but could be summarized or omitted for conciseness.