Senior Manager of Human Resources

Veterans Inc; Worcester (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance (BCBS)

Disability & Life insurance

403B match

Tuition reimbursement

Paid parental leave

Flexible Spending Accounts

Job summary

Veterans Inc. seeks a Senior HR Manager to champion a mission-driven workforce, elevate employee compliance, and shape HR strategy across multiple states. Based at 69 Grove Street, Worcester, MA, this role travels regionally to support frontline teams and leadership alike.

The ideal candidate combines extensive HR leadership experience, strong knowledge of labor laws, and advanced certification. You will implement comprehensive HR initiatives and mentor the HR team while aligning with the

Qualifications

• Bachelor's degree required in HR, business administration, or organizational development; Master’s preferred.
• Minimum 7–10 years HR experience with strategic planning, talent management, and employee relations.
• At least 5 years in a HR supervisory/management role leading an HR team.
• Senior-level certification such as SHRM-SCP or SPHR preferred or to be obtained within 6 months.
• Proficiency with HRIS/ATS and data analytics; strong MS Office for executive reporting.
• Deep knowledge of federal/state/local labor laws and compliance.

Responsibilities

• Oversee talent acquisition, onboarding, performance evaluations, benefits, leave, and recognition programs.
• Lead employee relations as primary point of contact for related issues.
• Author and maintain HR policies, handbook, and SOPs.
• Own HR audits and accreditations to ensure compliance.
• Partner with the Director of Training to design new hire orientations and all-staff meetings.
• Drive high-impact HR strategic initiatives and other duties as assigned by senior leadership.

Skills

Strategic HR planning

Talent management

Employee relations

HR leadership

Education

Bachelor's degree in HR / Business Administration / Organizational Development

Master's degree or MBA preferred

Tools

HRIS

ATS

Data analytics tools

Microsoft Office

Job description

Position Overview

Veterans Inc. is a premier 501(c)(3) non-profit organization dedicated to ending veteran homelessness and inspiring 100,000+ veterans and their families across New England, Montana, and North Dakota to achieve long-term self-sufficiency. As a national leader in veteran services, our culture aims to affirm individual dignity, uncover inner strengths, and promote independence.

We are seeking a visionary and results-driven Senior HR Manager to champion our mission-driven workforce, elevate employee compliance, and architect human resource strategy across our growing organization. Serving as a vital strategic anchor, this leadership role aligns day-to-day HR excellence with the multi-state operational vision necessary to empower our frontline teams.

Under the general supervision of the Vice President of Administration & Employee Relations, you will design, implement, and lead comprehensive HR initiatives across all six New England states, Montana, and North Dakota. You will serve as a trusted advisor to both senior leadership and staff, striking a balance between complex multi-state labor standards and the core values of empathy, integrity, and shared purpose that define the Veterans Inc. mission.

This individual would be based at 69 Grove Street, Worcester, MA, but will be required to travel throughout New England.

WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY:

• Comprehensive HR Program Oversight: Manage talent acquisition, onboarding, performance evaluations, employee benefits, leave administration, and recognition initiatives.
• Employee Relations Leadership: Act as the primary point of contact for receiving employee relations issues.
• Policy Architecture: Author, update, and maintain the HR Employee Handbook and establish departmental Standard Operating Procedures (SOPs).
• Compliance & Audit Ownership: Serve as the lead contact for HR audits and organizational accreditations to ensure total regulatory compliance.
• Culture & Training Execution: Support the Director of Training with designing and coordinating all New Hire Orientations and company-wide All-Staff Meetings.
• Special Projects Management: Execute high-impact HR strategic initiatives and other duties assigned by senior leadership.

WHAT YOU MUST HAVE:

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree or MBA preferred).
• Minimum of seven (7) to ten (10) years of progressive Human Resources experience, with a proven track record in strategic HR planning, talent management, and employee relations.
• Minimum of five (5) years in a dedicated HR supervisory or management role, directly leading and developing an HR team.
• Active senior-level certification, such as SHRM-SCP or SPHR (Senior Professional in Human Resources), is highly preferred upon hire or strictly required within six (6) months.
• Advanced proficiency with Human Resources Information Systems (HRIS), Applicant Tracking Systems (ATS), and data analytics tools, alongside advanced Microsoft Office skills for executive reporting.
• Deep, up-to-date expertise in federal, state, and local labor laws, regulatory compliance, and risk mitigation.

WHAT WE CAN OFFER YOU:

Comprehensive Benefits Package for FT employees includes:

• BCBS Medical, Dental, and Vision Insurance
• Employer-paid Short and Long-Term Disability and Life Insurance.
• $2,500 Medical Opt-Out program if you have medical coverage through another source.
• Retirement Plan (403B) with a $3,000 Match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

Veterans Inc. is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or protected Veteran status.

If you need assistance completing an application, please contact [e-mail].

We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.