Senior Manager, NA Services Strategy & Growth

HP Inc.; Vancouver (WA); On-site; USD 178,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

Parental leave (4–12 weeks)

Job summary

HP Inc. seeks a Services Category Senior Manager to lead a North America team responsible for services portfolio strategy, performance, and growth. You will partner with Sales, Marketing, Finance, Operations, and Global units to accelerate revenue, improve seller productivity, and drive customer success.

You will own business planning, stakeholder communications, and portfolio governance while driving improvements in execution and accountability across the organization.

Qualifications

• Bachelor's degree or equivalent experience in Business, Marketing, Finance, Sales, or related field.
• 10+ years in business management, category management, services, sales strategy, operations, or related disciplines.
• Demonstrate experience leading teams and developing talent.
• Strong business planning, financial acumen, and analytical skills.
• Exceptional communication and stakeholder management capabilities.

Responsibilities

• Lead and develop a high-performing team of category, business, and sales enablement professionals.
• Define and execute business strategies that drive revenue growth, profitability, and portfolio adoption.
• Own business planning, performance reviews, and key executive communications.
• Partner with sales leadership to improve services penetration, seller readiness, and customer outcomes.
• Drive portfolio strategy, pricing advocacy, and go-to-market initiatives.
• Lead cross-functional programs and strategic projects across a matrixed organization.
• Establish operating rhythms, governance, and performance metrics that improve execution and accountability.
• Build strong relationships with stakeholders across North America and Global organizations.
• Engage with HP customers and channel partners as needed to collaborate on strategies, priorities, objectives, offers, and plans.

Skills

Leadership

Strategic planning

Stakeholder management

Communication

Financial acumen

Business strategy

Education

Bachelor's degree or equivalent experience

MBA or advanced degree preferred

Job description

HP Inc. seeks a Services Category Senior Manager to lead a North America team responsible for services portfolio strategy, performance, and growth. You will partner with Sales, Marketing, Finance, Operations, and Global units to accelerate revenue, improve seller productivity, and drive customer success.

You will own business planning, stakeholder communications, and portfolio governance while driving improvements in execution and accountability across the organization.