Senior Manager, Merchandising & Customer Growth (NA)

Expedia Group; Austin (TX); Sur place; USD 155 000 - 217 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Résumé du poste

Expedia Group is seeking a Senior Manager, Merchandising and Customer Growth to lead North America merchandising across Brand Expedia and our Portfolio brands in Austin. You will own the roadmap, drive attach and cross-sell opportunities, and shape app merchandising strategies with cross-functional partners.

This leadership role requires 8+ years in B2C ecommerce or related fields, strategic thinking, and strong stakeholder management.

Qualifications

• Bachelor’s degree in Marketing, Business Management, or a related field; MBA preferred.
• 8+ years of experience in B2C ecommerce, digital merchandising, loyalty or brand marketing, retail management, or related field.
• Experience leading merchandising across North America, multiple brands, or customer segments.
• Proven ability to develop attach, cross-sell, or upsell strategies.
• Experience building app merchandising strategies with Product, Design, Engineering, and Analytics teams.
• Experience with A/B testing frameworks and measuring performance.
• Strong project management and ability to deliver in fast-paced environment.
• Excellent communication and stakeholder alignment.

Responsabilités

• Lead North America merchandising strategy across Brand Expedia and Portfolio brands.
• Define and execute attach strategies to increase cross-sell and upsell opportunities.
• Shape app merchandising strategy including placement and personalization.
• Build a test-and-learn engine with Product and Analytics.
• Coordinate timely delivery of merchandising initiatives across departments.
• Analyze performance and optimize campaigns and merchandising results.
• Communicate decisions and maintain alignment with senior stakeholders.
• Monitor travel category trends and identify new opportunities.

Connaissances

B2C ecommerce

Merchandising strategy

A/B testing

Cross-functional leadership

Customer growth

Formation

Bachelor’s degree in Marketing, Business Management, or a related field

MBA preferred

Description du poste

Expedia Group is seeking a Senior Manager, Merchandising and Customer Growth to lead North America merchandising across Brand Expedia and our Portfolio brands in Austin. You will own the roadmap, drive attach and cross-sell opportunities, and shape app merchandising strategies with cross-functional partners.

This leadership role requires 8+ years in B2C ecommerce or related fields, strategic thinking, and strong stakeholder management.