Senior Manager, MAKE & OTC Deployment Strategy

Johnson & Johnson Co.; New Brunswick (NJ); On-site; USD 127,000 - 219,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Global travel opportunities

Job summary

Johnson & Johnson in New Brunswick, NJ, seeks a Senior Manager to lead MAKE & OTC deployment strategy. You will drive PMO activities, enable readiness, and manage complex deployments across manufacturing, supply chain, commercial, and finance functions.

This role requires coordinating with ERP, data, and technical teams to ensure successful adoption and value realization. The position emphasizes cross-functional collaboration, strategic storytelling for leadership, and the ability to navigate a

Qualifications

• Bachelor's Degree required; Computer Science, Information Technology, Engineering, Supply Chain, Manufacturing, Business, Finance, or related field preferred.
• Advanced Degree (MBA, MS, Engineering, or related field) preferred.
• Minimum of 10 years of experience in program management, deployment leadership, business transformation, supply chain technology, or enterprise systems implementation.
• Minimum of 5 years of experience leading large-scale ERP or digital transformation deployments across manufacturing, supply chain, commercial, customer service, distribution, or finance environments.
• Strong technical background with enterprise application build teams, integrations, architecture, data, and technology delivery organizations.
• Excellent communication, executive presentation, facilitation, and stakeholder management skills.
• Ability to travel globally up to 20%.

Responsibilities

• Lead the Transcend Business Ecosystem function for MAKE and OTC deployment roadmaps, ensuring planning, readiness, deployment, hypercare, and stabilization.
• Coordinate across Business Ecosystems, TS, ERP Product and Build teams, Integration, Data, Architecture, Deployment teams, and partners.
• Drive end-to-end alignment across MAKE and OTC processes including manufacturing, inventory, order management, delivery, billing and related financial integration.
• Develop and maintain integrated deployment plans with milestones, dependencies, decisions, and risks.
• Govern detailed Gantt schedules, milestones, dependencies, and executive reporting across workstreams.
• Lead ecosystem planning across design, build, testing, cutover, deployment, hypercare, and stabilization.
• Coordinate readiness activities with Deployment Leads, TS, Build, Integration, Data, and business teams; ensure clear ownership between business-led and JJT-led work.
• Establish governance to manage timelines, testing, RAIDs, interfaces, data, resources, decisions, and metrics.
• Identify technical dependencies and data needs; ensure alignment of MAKE outputs to OTC inputs.
• Facilitate executive governance, readiness reviews, and cross-functional decision-making to resolve risks and dependencies.
• Lead RAID management and mitigation across functions, sites, markets, and waves.
• Collaborate with manufacturing, commercial, customer service, distribution, finance, and supply chain partners on readiness and change management.
• Monitor ecosystem readiness metrics, deployment KPIs, and executive reporting for MAKE and OTC.
• Support end-to-end process optimization and continuous improvement.
• Provide strategic guidance on deployment sequencing, resources, and readiness decisions.
• Ensure work complies with Credo values, compliance requirements, and standards.

Skills

Program management

Deployment leadership

Stakeholder management

ERP systems

Data governance

Education

Bachelor's Degree

MBA / MS preferred

Tools

SAP S/4HANA

Job description

Johnson & Johnson in New Brunswick, NJ, seeks a Senior Manager to lead MAKE & OTC deployment strategy. You will drive PMO activities, enable readiness, and manage complex deployments across manufacturing, supply chain, commercial, and finance functions.

This role requires coordinating with ERP, data, and technical teams to ensure successful adoption and value realization. The position emphasizes cross-functional collaboration, strategic storytelling for leadership, and the ability to navigate a