Senior Manager, Life & Group Insurance Transformation

EY; Portland (OR); On-site; USD 172,000 - 428,000; Full time

Job summary

EY is seeking a Senior Manager to lead EY's Business Transformation & Growth practice, driving multi-year programs for Life Insurance, Annuity and Group Benefits clients. You will shape transformation agendas, build executive relationships, and guide delivery across multiple workstreams.

In this role, you will oversee governance, architecture, data, change management, and delivery performance while coaching teams and expanding EY's insurance transformation capabilities.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 12–15+ years of professional experience in consulting, insurance, enterprise technology, or business transformation.
• 8+ years of experience within Life, Annuity, or Group Benefits insurance.
• Proven leadership of large-scale enterprise transformation programs exceeding multiple workstreams, vendors, and delivery teams.
• Demonstrated success managing executive client relationships and driving business development activities.
• Experience leading large consulting teams and managing engagement financials, forecasting, and profitability.
• Proven track record of developing new business, leading pursuits, and contributing to account growth.
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions.
• Strong understanding of the Life & Annuity and group benefits value chain, including product configuration, underwriting, policy administration, servicing, and claims.
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders.
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts.
• Strong executive communication, presentation, and stakeholder management skills.
• Experience working across multi-vendor and geographically distributed delivery models.
• Demonstrated ability to influence senior business and technology leaders.
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Strong written and verbal communication skills, including experience presenting to senior business and technology stakeholders.
• Willingness to travel up to 50% based on client needs

Responsibilities

• Lead complex client engagements and multidisciplinary teams focused on life, annuity, and group insurance transformation initiatives.
• Serve as the executive delivery leader for strategic transformation programs, accountable for overall program success, financial performance, governance, and client satisfaction.
• Establish and maintain trusted advisor relationships with executive stakeholders, including CIOs, COOs, Heads of Operations, and Business Line Leaders.
• Lead executive steering committees and governance forums while providing thought leadership on industry trends, modernization strategies, and platform transformation.
• Direct multiple concurrent engagements and workstreams across complex client portfolios.
• Identify opportunities for business expansion and collaborate with account leadership to drive revenue growth
• Define enterprise transformation strategies, target operating models, implementation roadmaps, and program governance structures.
• Provide oversight across architecture, data, integration, conversion, testing, change management, release management, and implementation activities.
• Ensure alignment of transformation initiatives with client business objectives, regulatory requirements, and enterprise architecture strategies.
• Lead strategic risk management and executive-level issue resolution for critical program decisions.
• Drive adoption of AI-enabled delivery methods, intelligent automation, and advanced analytics capabilities across engagements.
• Lead and develop managers, consultants, and cross-functional delivery teams across multiple client engagements.
• Sponsor talent development, succession planning, and performance management initiatives within the BTG practice.
• Build and maintain a high-performing consulting organization through coaching, mentoring, and leadership development programs.
• Recruit, retain, and develop top talent while fostering an inclusive and collaborative culture.
• Lead account growth strategies and manage executive client relationships across strategic insurance accounts.
• Originate and develop new business opportunities, contributing directly to revenue growth and pipeline development.
• Lead pursuit efforts, proposal development, solution shaping, pricing strategies, estimations, and contracting discussions.
• Serve as a thought leader in insurance transformation, policy administration modernization, AI-enabled operations, and digital transformation.
• Develop market offerings, accelerators, methodologies, and intellectual property that enhance EY's competitive position

Skills

Executive leadership

Program management

Stakeholder management

Insurance domain expertise

Agile / SAFe

Business development

Strategic thinking

Change management

Executive communication

Leadership of large multi-team efforts

Education

Bachelor's degree

Advanced degree preferred

Tools

SQL

ETL

APIs

Job description

EY is seeking a Senior Manager to lead EY's Business Transformation & Growth practice, driving multi-year programs for Life Insurance, Annuity and Group Benefits clients. You will shape transformation agendas, build executive relationships, and guide delivery across multiple workstreams.

In this role, you will oversee governance, architecture, data, change management, and delivery performance while coaching teams and expanding EY's insurance transformation capabilities.