Senior Manager, Laboratory

Fox Point Recruitment LLC; DeLand (FL); On-site; USD 97,000 - 149,000; Full time

Benefits offered by this job

Comprehensive benefits

Family resources and support

Backup child and elder care

Job summary

Fox Point Recruitment LLC is seeking a Senior Manager, Lab Operations in Deland, Florida, on-site, Tue-Fri 9am-7pm with alternating Saturdays every 12 weeks. The role leads day-to-day lab operations, ensures regulatory compliance, and develops teams while partnering with senior leadership.

The ideal candidate has 5+ years in lab leadership in high-volume settings, with CAP/CLIA knowledge and a Florida Supervisor license. Competitive compensation, annual bonus, and retention bonus are offered.

Qualifications

• Bachelor's degree in Medical Technology or related sciences is required; Master's in business or related sciences preferred.
• Minimum 5+ years of laboratory leadership in high-volume, high-complexity testing environments; knowledge of CAP, CLIA, and state regs.

Responsibilities

• Oversee laboratory lanes to meet performance, quality, and financial targets.
• Monitor data and KPIs to inform staffing, resources, and workflow decisions.
• Ensure compliance with federal, state, and local regulations; standardize processes and policies.
• Lead laboratory supervisors and frontline teams to foster accountability and high performance.
• Maintain strong relationships with internal and external customers and resolve issues promptly.

Skills

Leadership

Communication

Team collaboration

Education

Bachelor's degree in Medical Technology or related sciences

Master's degree in business administration or relevant sciences

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Job Title:Senior Manager, Lab Operations

Location: Deland, Florida, USA

Work Arrangements: Onsite,Tuesday - Friday 9am-7pm with Alternating Saturday's every 12 weeks.

Compensation:USD $97,100 – $148,700 / yr plus

Additional Remuneration:Annual bonus $7,500.00; Retention Bonus of USD $10000

Available Relocation: None

Sponsorship Availability: None

Job Summary

The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands‑on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.

Key Responsibilities:

Operational Leadership

• Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
• Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
• Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
• Partner with leadership on long-term planning for service line growth and operational improvements.

Team Development & Leadership

• Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
• Mentor emerging leaders, focusing on professional growth and succession planning.
• Drive cross‑shift and cross‑department communication to support operational excellence.

Regulatory Compliance & Quality

• Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
• Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.

Customer & Stakeholder Engagement

• Build and maintain strong relationships with internal and external customers, ensuring service excellence.
• Resolve operational issues and client concerns in a timely, professional manner.

Other Duties as Assigned

• Support strategic initiatives, projects, and continuous improvement activities as needed.

Qualifications

• Education: Bachelor's degree in Medical Technology or related sciences required; Master's degree in business administration or relevant sciences preferred.
• Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
• Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.
• Certifications: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, Backup child and elder care, maternity/paternity leave and more

• Professional development programsto help strong performers grow within t heir career and also offers on-demand virtual leadership and development courses.