Lab Operations Senior Manager

Veracity Ventures Inc.; Orlando (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Veracity Ventures Inc. in Orlando, FL seeks a Senior Manager of Lab Operations to lead day-to-day technical and regulatory functions, ensuring accuracy and quality across high-volume testing environments.

This onsite role requires partnership with the Director of Laboratory Operations and a focus on staff development. The ideal candidate has 5+ years of leadership in clinical labs, is licensed for Florida supervisory duties, and holds MT certification (ASCP/NCA/AAB).

Qualifications

• Bachelor's degree in Medical Technology or related science.
• Minimum of five (5) years of laboratory leadership in a high-volume, high-complexity testing environment.
• Active Florida Supervisory License – Mandatory.
• Medical Technologist registry certification through ASCP, NCA, AAB, or equivalent – Mandatory.
• Demonstrated experience overseeing laboratory operations and maintaining quality standards.
• Ability to lead, engage, and develop laboratory supervisors and frontline teams.

Responsibilities

• Lead day-to-day technical and operational functions within the laboratory to ensure smooth execution of processes.
• Oversee assigned laboratory lanes and monitor operational performance and targets.
• Ensure testing accuracy and regulatory compliance across the lab.
• Support development of laboratory supervisors and frontline teammates.
• Bridge frontline operations with senior leadership and report to the Director of Laboratory Operations.
• Drive operational efficiency and quality to support service line growth.

Skills

Laboratory leadership

High-volume testing

Operational management

Quality assurance

Regulatory compliance

Staff development

Cross-functional leadership

Communication

Education

Bachelor's in Medical Technology (or related science)

Florida Supervisory License

Medical Technologist registry (ASCP/NCA/AAB)

Master's degree (MBA or related)

Job description

Position: Senior Manager, Lab Operations

Location: Orlando, Florida

Employment Type: Full-Time

The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development.

This position provides hands‑on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The Senior Manager will oversee assigned laboratory lanes, monitor operational performance, ensure testing accuracy, maintain regulatory compliance, and support the development of laboratory supervisors and frontline teammates.

Reporting directly to the Director of Laboratory Operations, this individual will play a key role in maintaining operational efficiency, improving laboratory performance, strengthening quality standards, and supporting the organization's long-term service line growth.

The ideal candidate will have at least five years of laboratory leadership experience in a high-volume, high-complexity testing environment, strong knowledge of laboratory regulatory requirements, and the ability to lead teams while maintaining operational and quality standards.

Required Qualifications

• Bachelor's degree in Medical Technology, Medical Laboratory Science, or a related science discipline from an accredited institution.
• Minimum of five (5) years of laboratory leadership experience in a high-volume, high-complexity testing environment.
• Proven track record of leading laboratory teams and supporting operational performance.
• Strong knowledge of laboratory regulatory standards, including:
  • College of American Pathologists (CAP)
  • Clinical Laboratory Improvement Amendments (CLIA)
  • Applicable federal laboratory regulations
  • Applicable Florida and state laboratory requirements
• Active Florida Supervisory License – Mandatory.
• Medical Technologist registry certification through one of the following or an equivalent recognized organization – Mandatory:
  • ASCP
  • NCA
  • AAB
  • Equivalent recognized registry
• Demonstrated experience overseeing laboratory operations and maintaining quality standards.
• Experience monitoring laboratory performance metrics and operational targets.
• Ability to lead, engage, and develop laboratory supervisors and frontline teams.
• Strong understanding of quality control and quality assurance programs.
• Strong communication, problem-solving, and operational leadership capabilities.

Preferred Qualifications

• Master's degree in Business Administration (MBA), Medical Laboratory Science, or a relevant scientific discipline.
• Experience leading laboratory operations in a large, high-volume, high-complexity clinical testing environment.
• Experience overseeing multiple laboratory lanes or operational departments.
• Experience implementing laboratory process improvements and operational standardization.
• Experience managing laboratory performance metrics, staffing, and resource allocation.
• Experience developing laboratory supervisors and emerging leaders.
• Experience supporting succession planning and employee development initiatives.
• Experience partnering with senior leadership on laboratory growth and strategic planning.
• Experience improving customer service and stakeholder relationships within healthcare or laboratory services.

Skills & Competencies

• Laboratory operational leadership and management.
• High-volume and high-complexity laboratory operations.
• Florida Supervisory License.
• Medical Technologist registry certification.
• CAP and CLIA regulatory compliance.
• Laboratory quality control and quality assurance.
• Laboratory performance metrics and operational reporting.
• Staffing, resource allocation, and workflow management.
• Team leadership, mentoring, and employee development.
• Cross-shift and cross-department communication.
• Customer and stakeholder relationship management.
• Process standardization and continuous improvement.
• Operational problem-solving and decision-making.

The ideal candidate will be an experienced laboratory operations leader with a strong background in high-volume, high-complexity clinical laboratory testing.

The candidate should demonstrate:

• At least five years of laboratory leadership experience.
• An active Florida Supervisory License.
• Current Medical Technologist registry certification through ASCP, NCA, AAB, or an equivalent recognized organization.
• Bachelor's degree in Medical Technology or a related scientific discipline.
• Strong knowledge of CAP, CLIA, and applicable federal and state laboratory regulations.
• Experience overseeing day-to-day laboratory operations and assigned testing lanes.
• Ability to monitor operational performance, quality, staffing, and financial targets.
• Experience leading laboratory supervisors and frontline teams.
• Strong quality assurance and quality control knowledge.
• Ability to develop emerging leaders and strengthen team performance.
• Strong communication and stakeholder management skills.
• Willingness to work onsite in Orlando, Florida, according to the specified schedule.