Senior Manager, Lab Operations - Healthcare / Health Services

Focus-Employment-Solutions,-LLC; Orlando (FL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

PTO and PTO cash out

Job summary

Focus-Employment-Solutions, LLC in Orlando, FL seeks a Senior Manager, Lab Operations to lead day-to-day laboratory functions, ensuring quality, regulatory compliance, and team development. This hands-on leadership role bridges frontline operations with senior leadership and reports to the Director of Laboratory Operations.

Ideal candidates bring 5+ years of laboratory leadership in high-volume settings, CAP/CLIA knowledge, and a Florida Supervisory license.

Qualifications

• Bachelor's degree in medical technology or related sciences is required.
• Minimum 5+ years of laboratory leadership in high-volume testing.
• Strong knowledge of CAP, CLIA, and federal/state regulations.
• Florida Supervisor license is required.

Responsibilities

• Provide operational leadership for daily lab functions and ensure regulatory compliance.
• Oversee assigned laboratory lanes to meet performance, quality, and financial targets.
• Monitor data and KPIs to inform staffing, resources, and workflow decisions.
• Standardize processes, policies, and procedures to ensure compliance with regulations.
• Partner with leadership on long-term planning for service line growth and operational improvements.

Skills

Laboratory leadership

Regulatory compliance

Staff development

Operational management

Communication

Education

Bachelor’s degree in medical technology or related sciences

Master’s degree in business administration or related science

Job description

Industry: Healthcare / Health Services

Job Category: Medical / Health

Security Clearance Required: No

Visa Candidate Considered: No

Full-time

Benefits: Full

Relocation Assistance Available: Possible for ideal candidate

Commission Compensation: No

Bonus Eligible: No

Overtime Eligible: No

Interview Travel Reimbursed: No

Candidate Details

• 5 to 7 years of experience
• Seniority Level: Mid-Senior
• Management Experience Required: No
• Minimum Education: Bachelor's Degree
• Willingness to Travel: No
• Onsite
• Tuesday through Friday
• 9:00 a.m. - 7:00 p.m. with alternating Saturdays every 12 weeks.

Skills and Certifications

• FL Supervisory license
• Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing

The Senior Manager, Lab Operations leads day-to-day technical and operational functions within the laboratory, ensuring smooth process execution, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and bridges frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.

Key Responsibilities

• Operational Leadership
• Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
• Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
• Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
• Partner with leadership on long-term planning for service line growth and operational improvements.

Team Development & Leadership

• Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
• Mentor emerging leaders, focusing on professional growth and succession planning.
• Drive cross-shift and cross-department communication to support operational excellence.

Regulatory Compliance & Quality

• Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
• Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.

Customer & Stakeholder Engagement

• Build and maintain strong relationships with internal and external customers, ensuring service excellence.
• Resolve operational issues and client concerns promptly and professionally.

Other Duties as Assigned

• Support strategic initiatives, projects, and continuous improvement activities as needed.

Qualifications

Education

• Bachelor’s degree in medical technology or related sciences required; master’s degree in business administration or a related science preferred.

Experience

Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).

Certifications

• Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required
• Florida Supervisor license required.

Preferred

Education Requirements

• Bachelor’s degree in medical technology or related sciences required

Below are some of the benefit offerings

Comprehensive benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family

Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more