Senior Manager, Lab Operations

Fox Point Recruitment LLC; DeLand (FL); On-site; USD 97,000 - 149,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match

PTO and PTO cash-out

Headspace access

Backup child and elder care

Maternity/paternity leave

Job summary

Fox Point Recruitment LLC seeks a Senior Manager, Lab Operations in DeLand, FL. The role supervises day-to-day technical and operational functions of a high-volume laboratory, ensuring compliance with CAP/CLIA and other applicable regulations. Reports to Director, Laboratory Operations.

You will lead laboratory lanes, drive process standardization, and mentor leaders while collaborating with senior leadership on strategic growth and operational excellence.

Qualifications

• Certification/licensure requirements are clearly stated as needed.
• Bachelor’s degree in Medical Technology or related sciences is required.
• 5+ years of lab leadership experience in high-volume, high-complexity testing is expected.
• Cap/Clia regulatory knowledge and compliance experience is essential.

Responsibilities

• Oversee laboratory lanes to meet performance, quality, and financial targets.
• Monitor KPIs to guide staffing, resources and workflow improvements.
• Standardize processes across shifts and partner with leadership on growth plans.
• Lead supervisors and frontline teams to foster accountability and high performance.
• Mentor emerging leaders and support succession planning.
• Ensure regulatory compliance and QA programs across the lab.

Skills

Leadership

Regulatory knowledge

Communication

Data analysis

MS Office

Education

Bachelor's degree in Medical Technology

MBA or related master’s preferred

Tools

LIS software

MS Office Suite

Job description

About the job Senior Manager, Lab Operations

Job Title: Senior Manager, Lab Operations

Location: DeLand, FL 32724, US (Onsite)

Schedule: Tuesday – Friday (9:00 AM – 7:00 PM) with alternating Saturdays every 12 weeks

Position Type: Full-time (Backfill)

Base Salary: USD $97,100 – $148,700 / year

Variable Compensation: $7,500.00 annual bonus

Sponsorship: Visa sponsorship is not available for this role

Position Summary

The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within our high-volume, high-complexity testing laboratory. This role ensures the smooth execution of processes, strict regulatory compliance, and robust teammate development. Providing hands‑on leadership for laboratory teams, you will serve as a vital bridge between frontline operations and senior leadership, reporting directly to the Director, Laboratory Operations.

Key Responsibilities

Operational Leadership

• Oversee assigned laboratory lanes to ensure they consistently meet performance, quality, and financial targets.
• Monitor operational data and key performance metrics to make informed decisions regarding staffing, resources, and workflow efficiency.
• Support the standardization of processes, policies, and procedures across shifts.
• Partner with senior leadership on long-term planning for service line growth and operational improvements.
• Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
• Mentor emerging leaders, focusing on professional growth, skills progression, and succession planning.
• Drive effective cross‑shift and cross‑department communication to maintain operational excellence around the clock.

Regulatory Compliance & Quality Assurance

• Ensure all laboratory testing is performed accurately, documented properly, and compliant with all applicable federal, state, and local regulatory requirements.
• Oversee robust quality control (QC) and quality assurance (QA) programs to maintain the highest standards of clinical laboratory services.
• Build and maintain strong relationships with internal and external customers to ensure service excellence.
• Resolve operational issues and client concerns in a timely, professional, and empathetic manner.
• Support strategic initiatives, corporate projects, and continuous improvement activities as needed.

Qualifications & Requirements

Must‑Haves & Technical Certifications

• Certification: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) is required.
• Licensure: Valid Florida Laboratory Supervisor License is required.

Education & Experience

• Education: Bachelor’s degree in Medical Technology or related sciences is required. A Master’s degree in Business Administration (MBA) or relevant sciences is preferred.
• Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment.
• Industry Domain: Proven track record of leading teams, driving process improvements, managing operational performance, and maintaining a strong working knowledge of laboratory regulatory standards (CAP, CLIA, federal, and state regulations).

Required Skills

• Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong communication and interpersonal skills with a demonstrated ability to influence, collaborate, and build relationships across diverse teams.

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.

• Comprehensive Benefits: Medical, dental, and vision insurance, 401(k) match, paid time off (PTO), and a PTO cash-out program.
• Support for You and Your Family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, and structured maternity/paternity leave.
• Professional Development Programs: Structured programs designed to help strong performers grow within their careers, alongside on-demand virtual leadership courses through client’s online training platform.
• Recognition: Award‑winning training frameworks and performance‑based rewards tied to stellar individual and team contributions.