Senior Manager, L&D Strategy & Facilitation Ops

Capital One Group; McLean (VA); Hybrid; USD 178,000 - 203,000; Full time

Job summary

Capital One is seeking a Senior Manager, Project Management in McLean, VA to lead Learning & Development Strategic Operations. You will direct the operating model, data prioritization with partner teams, and learning facilitation strategy, while guiding a team of project managers, platform governance, analytics, and facilitation professionals.

You will also lead a dedicated pod of ~5 full-time facilitators delivering Capital One Leads and the Universal Curriculum.

Qualifications

• Bachelor's degree or military experience
• 5+ years in project management or program management
• 3+ years in people management

Responsibilities

• Set the overarching vision and standards for enterprise learning facilitation.
• Lead and support a pod of ~5 full-time facilitators delivering flagship programs.
• Design and scale an adjunct talent pool to meet demand for content delivery.
• Evolve the operating model: intake, prioritization, capacity modeling, and tool strategy.
• Streamline cross-functional handoffs and improve delivery across L&D.

Skills

Project management

Program management

People management

Cross-functional collaboration

Facilitation leadership

Education

Bachelor's degree or military experience

Job description

Capital One is seeking a Senior Manager, Project Management in McLean, VA to lead Learning & Development Strategic Operations. You will direct the operating model, data prioritization with partner teams, and learning facilitation strategy, while guiding a team of project managers, platform governance, analytics, and facilitation professionals.

You will also lead a dedicated pod of ~5 full-time facilitators delivering Capital One Leads and the Universal Curriculum.