Senior Manager, Individual Engagement & Donor Relations

Charles H. Wright Museum of African American History; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

The Wright Museum of African History seeks a Manager of Individual Engagement to drive member retention and donor relations. You will develop personalized engagement strategies, manage onboarding and CRM workflows, and analyze engagement data to improve donor value.

This role reports to the Vice President of Development and may supervise staff or interns. Responsibilities include donor communications, stewardship, and collaboration with internal teams to align engagements with organizational

Qualifications

• Proven ability to write persuasively for senior executives and external groups.
• Experience creating targeted presentations for audiences.

Responsibilities

• Drive member retention, acquisition, and satisfaction through personalized engagement.
• Oversee onboarding, donor communications, and CRM management.
• Analyze engagement data and donor portfolios to inform strategy.
• Collaborate with internal teams to align donor engagement with organizational goals.
• Develop and execute strategies for annual and mid-level giving, cultivating relationships.

Skills

Donor relations

Relationship building

Communication

Education

Bachelor’s degree

Job description

The Wright Museum of African History seeks a Manager of Individual Engagement to drive member retention and donor relations. You will develop personalized engagement strategies, manage onboarding and CRM workflows, and analyze engagement data to improve donor value.

This role reports to the Vice President of Development and may supervise staff or interns. Responsibilities include donor communications, stewardship, and collaboration with internal teams to align engagements with organizational