Membership & Donor Relations Manager

National Museum of Wildlife Art; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Crocker Art Museum is seeking a Membership Manager to lead acquisition and retention programs, oversee donor relations, and manage the Tessitura database. You will coordinate with Marketing, Visitor Services, Education, and Curatorial teams to deliver compelling membership experiences.

The role requires 3–5 years in nonprofit fundraising and strong data reporting, Excel proficiency, and excellent customer service. Occasional nonstandard hours may apply.

Qualifications

• Minimum of three to five years proven track record in nonprofit fundraising in relevant areas such as membership, donor relations, or database management.

Responsibilities

• Develop and implement strategies to acquire new members and retain existing members through direct mail, digital, and social campaigns.
• Manage the membership budget, including revenue goals and expense planning, and report on key performance metrics.
• Collaborate across departments to create a cohesive membership acquisition and retention program.
• Oversee the membership stewardship and benefit program to attract and retain members; ensure timely fulfillment of benefits.
• Supervise a small Membership team and serve as system administrator for the donor database (Tessitura). Train staff in database use.
• Produce special reports, lists, and exports; support data entry needs of the team.

Skills

Donor relations

Data reporting

Team management

Excel proficiency

Communication skills

Fundraising strategy

Tools

Tessitura

Job description

Crocker Art Museum is seeking a Membership Manager to lead acquisition and retention programs, oversee donor relations, and manage the Tessitura database. You will coordinate with Marketing, Visitor Services, Education, and Curatorial teams to deliver compelling membership experiences.

The role requires 3–5 years in nonprofit fundraising and strong data reporting, Excel proficiency, and excellent customer service. Occasional nonstandard hours may apply.