Senior Manager, HR Operations

HW3; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Hw3 Llc is seeking an experienced Senior Manager, HR Operations to oversee and optimize HR programs and processes across the employee lifecycle in a fast-paced biotech environment.

The role partners with senior leadership to support evolving talent needs, improve recruitment workflows, and ensure compliant, scalable HR operations and programs. A strong HR generalist background and strategic-tactical balance are essential.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 7+ years HR experience including HR operations, talent acquisition, or broad HR generalist work.
• Biotechnology, pharmaceutical, or life sciences experience.
• Knowledge of benefits administration, employee relations, payroll, and HRIS.
• Experience overseeing recruitment processes with external vendors.
• Demonstrated leadership of HR initiatives and process improvements.
• Ability to partner with managers and senior leadership on HR matters.
• Excellent communication, organization, and problem-solving skills.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

Responsibilities

• Lead day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, and HR administration.
• Oversee benefits administration, enrollment, leave management, vendor relations, and programs.
• Manage HRIS administration, data integrity, reporting, and improvements.
• Collaborate with Finance and Payroll for accurate payroll processing and changes.
• Guide employees and managers on relations, performance management, and HR policies.
• Oversee talent acquisition operations and collaboration with hiring managers.
• Manage relationships with external recruitment agencies and vendors.
• Improve recruitment workflows, interview processes, and candidate experience.
• Develop, implement, and improve HR policies, processes, and programs.
• Ensure compliance with federal, state, and local employment laws and reporting.
• Lead HR initiatives in process optimization, systems, and employee experience.
• Support organizational planning and cross-functional HR projects with senior leadership.

Skills

HR operations

Talent acquisition

HR generalist

Communication

Organizational skills

Problem solving

Confidential information handling

Interpersonal skills

SHRM certification

Education

Bachelor's degree in HR, Business Admin, or related field

Tools

HRIS platforms

Payroll systems

Job description

We are partnering with a growing, clinical stage biotechnology company seeking an experienced Senior Manager, HR Operations to oversee and support the delivery of key HR programs, processes, and initiatives.

This individual will play a critical role in managing HR operations, supporting talent acquisition activities, and partnering with leadership to support the organization's evolving needs. The ideal candidate brings a strong HR generalist background, sound judgment, and the ability to operate both strategically and tactically within a dynamic, fast paced environment.

Key Responsibilities

• Lead day to day HR operations across the employee lifecycle, including onboarding, offboarding, employee changes, and HR administration.


• Oversee benefits administration, including annual enrollment, leave management, vendor relationships, and employee benefits programs.


• Manage HRIS administration, data integrity, reporting, and ongoing system and process enhancements.


• Partner with Finance and Payroll to ensure accurate and timely payroll processing, compensation changes, and employee data management.


• Serve as a trusted HR partner to employees and managers, providing guidance on employee relations, performance management, and HR policies and procedures.


• Oversee talent acquisition operations and recruitment processes, partnering with internal hiring managers to support hiring priorities and workforce needs.


• Manage relationships with external recruitment agencies, search firms, and talent acquisition vendors, ensuring effective collaboration and service delivery.


• Drive improvements across recruitment workflows, interview processes, candidate experience, and hiring practices to improve efficiency and consistency.


• Develop, implement, and continuously improve HR policies, processes, and programs to support organizational effectiveness and scalability.


• Ensure compliance with applicable federal, state, and local employment laws, regulations, and reporting requirements.


• Lead HR operational initiatives, including process optimization, systems improvements, and employee experience enhancements.


• Support organizational planning, workforce changes, and cross functional HR projects in partnership with senior leadership.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.


• 7+ years of progressive HR experience, including substantial experience in HR operations, talent acquisition, or a broad HR generalist capacity.


• Previous experience within biotechnology, pharmaceutical, life sciences.


• Strong knowledge of benefits administration, employee relations, HR compliance, payroll processes, and HRIS platforms.


• Experience overseeing recruitment processes, partnering with hiring managers, and managing external talent acquisition vendors.


• Demonstrated experience leading HR initiatives, implementing process improvements, and managing multiple competing priorities.


• Ability to independently manage complex HR matters and effectively partner with managers and senior leadership.


• Excellent interpersonal, communication, organizational, and problem solving skills.


• Strong business judgment, attention to detail, and ability to handle confidential and sensitive information.


• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

About the Opportunity

This is an opportunity to take ownership of a broad HR operations function within a growing biotechnology organization. The role offers close collaboration with senior leadership, meaningful responsibility across HR operations and talent acquisition, and the opportunity to shape and enhance people processes as the organization evolves.