Senior Manager, Hospitality

Global Sports Jobs Limited; West Virginia; On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Professional development

Generous paid time off

Paid parental leave

401k matching

Healthcare options

Ancillary benefits

Commuter benefits

Job summary

THE·TEAM is seeking a driven events professional to produce and oversee events from strategy to completion, advancing the company’s marketplace visibility. You will lead event workstreams under senior leadership, delivering high-touch experiences for clients across a global footprint.

The role requires 5+ years in luxury event management, a relevant degree, and a proactive, self-starting attitude with strong communication and budget skills.

Qualifications

• Minimum 5 years of experience in high-end event management, hospitality, and/or corporate events.
• Bachelor's degree in hospitality management, marketing, or a related field.
• Proven experience as an event planner or organiser.
• Impressive portfolio of previously managed events.
• Self-starter who requires minimal supervision to meet and carry out event responsibilities.

Responsibilities

• Act as a subject matter expert on B2B hosting, hospitality, and industry knowledge.
• Identify strategic opportunities and deliver best-in-class solutions to clients.
• Develop and deliver polished client deliverables and framework materials for decision-making.
• Manage ideation, operations, and delivery of hospitality projects per strategy.
• Manage project budgets from build through reconciliation.
• Maintain relationships with partners, vendors, and properties on behalf of clients.
• Set, communicate, and maintain timelines for every project.
• Research, plan, and execute site visits for clients and projects.
• Oversee on-site event execution, including setup, staffing, and guest logistics.
• Collaborate with other THE·TEAM service teams as needed.
• Anticipate challenges and handle issues to ensure flawless execution.
• Deliver quality events that meet or exceed client expectations.
• Provide feedback and reports to stakeholders.
• Conduct post-event evaluations and ROI recaps.
• Understand client businesses and the role of hospitality programs within their objectives.

Skills

Event management

Hospitality

Client relations

Negotiation

Budget management

Project coordination

Time management

Communication

Education

Bachelor's degree in hospitality management, marketing, or related field

Job description

About the Role

THE·TEAM is looking for a driven and enthusiastic individual to produce and oversee events from strategy through completion and to help enhance THE·TEAM's visibility in the marketplace. The role involves leading individual event workstreams under senior leadership while delivering forward-thinking service and organising memorable high-touch events that meet quality expectations. It sits within a global team providing representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities.

Key Responsibilities

• Act as a subject matter expert on B2B hosting, hospitality, and relative industry knowledge.
• Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to clients.
• Develop and deliver polished client deliverables and other critical framework materials to support client decision-making.
• Manage the ideation, operations, and delivery of hospitality projects in line with established hospitality strategy.
• Manage project budgets from initial build through reconciliation.
• Maintain working relationships with existing partners, vendors, and properties on behalf of clients and THE·TEAM.
• Set, communicate, and maintain timelines on every project to remain ahead of client expectations.
• Research, plan, and execute site visits on behalf of clients and projects.
• Manage event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organisation, and problem-solving.
• Develop core knowledge of all THE·TEAM service offerings and proactively identify when to involve related teams; collaborate with other THE·TEAM service teams as necessary based on project need.
• Anticipate challenges and proactively handle arising issues across various entities to ensure flawless execution.
• Deliver quality events that meet, and hopefully exceed, client expectations.
• Provide feedback and periodic reports to stakeholders as necessary.
• Conduct post-event evaluations and recaps to showcase event success and ROI.
• Understand the landscape of clients' businesses and sectors, as well as the industry contexts for their investments, and comprehend the role of hospitality programs in relation to individual client business objectives and the bigger picture.

Required Experience & Qualifications

• Minimum 5 years of experience in high-end event management, hospitality, and/or corporate events industry.
• Bachelor's degree in hospitality management, marketing, or a related field.
• Proven experience as an event planner or organiser.
• Impressive portfolio of previously managed events.
• Self-starter who requires minimal supervision to meet and carry out event and service responsibilities.
• Excellent customer service, time management, and communication skills.
• Basic sales skills and ability to build productive business/vendor relationships.
• Ability to identify and maximise event opportunities.
• Ability to prioritise and manage multiple projects independently.
• Up-to-date and informed knowledge of the sports and entertainment industries.
• High level of initiative and interpersonal skills, and ability to work well independently and in a team environment.
• Genuine passion for hospitality, events, and hosting.
• Negotiation experience.
• Self-motivation, enthusiasm, and willingness to learn.
• Strong attention to detail and highly organised.

Preferred Skills

• Experience in the sports or entertainment industry is preferred.
• Proven experience in the high-end hosting space is preferred.

Salary

• Base salary range: $68K-$80K, plus bonus potential if applicable for role. Actual base salary is dependent on factors including market dynamics, location and region, experience, specialised skills/training, level of responsibility, budgetary considerations, and tenure at the company.

Benefits & Perks

• Professional development: learning and development programs, mentorship opportunities, and career advancement support.
• Generous paid time off and holiday allowances.
• Paid parental leave.
• 401k retirement plan with contribution matching.
• Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary benefits: critical illness, identity protection, pet insurance, 529 plans and more.
• Commuter benefits: support for travel and commuting needs, where available.

About the Company

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by its belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.