Manager, Experience

LE001 The.Team: SME, LLC; New York (NY); Híbrido; USD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional Development

Generous Time Off

Parental Leave

Retirement Plan: 401k

Healthcare: Medical, dental, vision

Ancillary benefits

Commuter Benefits

Descripción de la vacante

THE TEAM, a global leader in sports, music and entertainment, seeks a Manager, Client Services on the Experiential Team. You will oversee large-scale projects from brief to delivery, ensuring on-time, on-budget results with high quality for beauty and lifestyle brands.

Hybrid work policy: 3 days in office. Base salary range is $60,000-$75,000 with bonus potential. Benefits include 401k, medical, dental, vision, and more.

Formación

• Bachelor’s degree preferred.
• 2+ years of relevant event experience in experiential marketing, sports, entertainment, beauty, or lifestyle sectors.
• Ability to remain calm under pressure and manage multiple projects with tight deadlines.
• Exceptional written and verbal communication skills.
• Proactive issue identification and thoughtful problem solving.
• Strong collaboration within a team environment.
• Attention to detail and high organization.

Responsabilidades

• Own components of large-scale projects to support day-to-day management of accounts and projects.
• Lead development and execution of small-scale projects with support from an account team and oversight from an Account Director.
• Support strategic development of activation concepts meeting client requests and budgets.
• Manage project planning through execution and post-event recap.
• Develop budgets of $200K+ and ensure financial targets are met.
• Foster client, supplier, and third-party relationships throughout projects.
• Attend conferences and events to ensure best-in-class programs.

Conocimientos

Event management

Budget management

Client communication

Team coordination

Educación

Bachelor's degree

Descripción del empleo

THE TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by our belief in the unifying power of sports, music and entertainment, THE TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.

Job Overview Office Policy: Hybrid environment - 3 days in office

The Manager, Client Services is an integral position on the Experiential Team at THE TEAM with responsibility for the successful delivery of projects, from brief to execution. The Manager, Client Services will provide support to the project team to ensure that all client deliverables and project milestones are delivered on time, on budget, and at a quality level expected by THE TEAM and its clients.

What You'll Do

Own various components of large scale projects to support the day to day management of accounts and projects Lead the development and execution of small scale projects with support from an account team and oversight from an Account Director Support the strategic development of activation concepts that deliver on client requests, demonstrating critical thinking and creative problem solving Manage various elements of a project from planning through execution and post event recapping Work collaboratively with all THE TEAM account teams to ensure flawless project delivery against client objectives and agreed upon budgets Develop, manage, and reconcile project budgets of $200K+ Ensure projects are correctly budgeted for and meet expected financial targets Develop status sheets, project milestone documents, and enforce deliverable dates essential to program success Manage and develop client, supplier, and third party relationships throughout the duration of projects Understand the landscape for each client’s business sector, as well as the media and cultural context for their investments Create a positive, collaborative, team oriented environment that aligns with THE TEAM company culture and values Troubleshoot and creatively problem solve throughout projects Follow all project processes and procedures to uphold quality standards Attend conferences, tradeshows, and industry events as necessary to ensure THE TEAM continues to provide best in class programs and innovative thinking for industry leading clients. Primary client focus will skew toward beauty and lifestyle brands, with a strong emphasis on luxury beauty education events and experiential programming. Ensure consistent positive working relationships between departments and other Experience team members

What We're Looking For

• Bachelor’s degree preferred
• 2+ years of relevant event experience, preferably within experiential marketing, sports, entertainment, beauty, or lifestyle sectors
• Ability to remain calm under pressure, manage multiple projects simultaneously, and meet tight deadlines
• Exceptional written and verbal communication skills
• Ability to proactively identify issues before they arise and develop thoughtful solutions
• Comfortable working as an integral part of a collaborative team environment
• Open minded mentality with the ability to explore all ideas and thought starters thoroughly
• Ability to put out small 'fires' while understanding when escalation is needed
• Ability to multitask and prioritize workload while coordinating across teams to proactively meet deadlines
• Must thrive in a fast paced environment and possess a positive, can do attitude at all times
• Strong attention to detail and highly organized

Base salary range: $60,000 - $75,000, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retirement Plan: 401k plan including contribution matching.
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
• Commuter Benefits: Access support for travel and commuting needs, where available

THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. THE TEAM is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us. More than 20 years into our evolution, we continue to expand our global reach and capabilities to serve clients across sports, music and entertainment. We are committed to making a meaningful impact across key areas of inclusion, community service and sustainability - not only for our employees, but for clients and the industry at large. THE TEAM is a leading global sports, music and entertainment company. Led by intelligence, ideas and influence, we provide representation and marketing services to talent, brands and properties.