Director, Experiential Ops & Production

Global Sports Jobs Limited; New York (NY); On-site; USD 105,000 - 117,000; Full time

Benefits offered by this job

Professional development

Generous time off

Parental leave

401k with matching

Healthcare: medical, dental, vision &F

Commuter benefits

Job summary

THE·TEAM is seeking a senior production operations leader to oversee end-to-end delivery of experiential and live event projects. The role spans planning through execution, ensuring resources are allocated on time, within budget, and to high quality standards.

You will manage multi-disciplinary teams, partner with client accounts, and drive production schedules, supplier management, and budget reconciliation.

Qualifications

• Minimum of a Bachelor's degree.
• 9–11+ years of relevant, increasing operations experience.
• Ability to remain calm under pressure, manage multiple projects, and meet deadlines.
• Deep understanding of the experiential landscape with a track record of delivering projects from ground up.
• Confidence to present to senior clients and craft nuanced written communications.
• Capable of navigating tough issues and influencing outcomes toward a solution.
• Ability to foresee issues and develop proactive solutions.
• Comfortable working as part of a dynamic team and contributing to a collaborative culture.
• Demonstrates a solution‑oriented mindset and can inspire others.
• Thrives in a fast-paced environment with a can‑do attitude.

Responsibilities

• Oversee and manage large-scale project teams for events from planning through execution.
• Collaborate with account teams to meet client objectives and budgets.
• Develop, manage and reconcile project budgets of $2–4M+, ensuring financial targets are met.
• Create production schedules and run of show timelines with key deliverable dates.
• Manage vendor and supplier relationships across audio, lighting, staging, fabrication, graphics, and technology.
• Quality control and pricing structures for projects.
• Lead multiple workstreams, define team structure and staff for current and forecasted projects.
• Build strong client relationships and ensure timely response to needs.
• Provide leadership, coaching, and development for Production team members.
• Foster a positive, collaborative culture aligned with company values.
• Contribute to business development for new revenue opportunities.

Education

Bachelor's degree

Job description

About the Role

This role is an integral position on THE·TEAM’s Experiential Team, responsible for overseeing the successful delivery of various aspects of agency projects from brief to execution. It ensures that all project-relevant resources, including operations and logistics, are allocated and delivered on time, on budget and to the quality expected by THE·TEAM and its clients. The role also contributes to department operations, processes, budgeting for live projects and pitches, agency quality control, project resourcing, third-party supplier management, and the mentoring and development of Production team members.

Key Responsibilities

• Oversee and manage large-scale project teams for events from planning through execution.
• Collaborate with all account teams to ensure project delivery against client objectives and agreed budgets.
• Develop, manage and reconcile project budgets of $2–4M+, ensuring projects are correctly budgeted and meet expected financial targets.
• Develop production schedules, run of shows and enforce deliverable dates key to programme success.
• Manage vendor and third-party supplier relationships across audio, lighting, staging, fabrication, graphics, digital technology, venues, labour and other executional partnerships, ensuring suppliers meet standards of sustainability, ethical purchasing, diversity
• Quality control and pricing structure.
• Manage workstreams of multiple account teams, define team structure, roles and responsibilities, and resource and staff teams for current and forecasted projects.
• Build and maintain effective client relationships, ensuring client needs are addressed in a timely fashion throughout projects.
• Manage project teams across multiple client accounts, providing guidance, leadership, vision, coaching, professional development and training to achieve goals and best practices in project management.
• Create a positive, collaborative teamwork environment based on company culture and values, cultivating account-specific collaboration and evolving team processes as a trusted resource on integrated teams.
• Contribute to business development efforts for new revenue opportunities with existing and potential clients.

Required Experience & Qualifications

• Minimum of a Bachelor's degree.
• 9–11+ years of relevant, increasing operations experience.
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines.
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up.
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach.
• Capable of navigating tough issues and influencing those involved toward a desired outcome.
• Ability to foresee issues developing before they arise and develop a solution as needed.
• Must be comfortable working as an integral part of a team environment.
• Continuously demonstrates a solution-oriented mentality.
• Lead and inspire other team members and generate positive morale.
• Ability to multitask and prioritise workload while coordinating with others to proactively meet deadlines.
• Strong attention to detail and highly organised.
• Thrive in a fast-paced environment and possess a can-do attitude at all times.

Preferred Skills

• Experience in the experiential agency, sports or entertainment field.

Salary

• Base salary range: $105–117K, plus bonus potential if applicable for role.
• Actual base salary is dependent on several factors including but not limited to market dynamics, location and region, experience, specialised skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

Benefits & Perks

• Professional Development: learning and development programmes, mentorship opportunities, and career advancement support.
• Generous Time Off: generous paid time off and holiday allowances.
• Parental Leave: paid parental leave to support employees during important life events.
• Retirement Plan: 401k plan including contribution matching.
• Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary: critical illness, identity protection, pet insurance, 529 plans and more.
• Commuter Benefits: support for travel and commuting needs, where available.

About the Company

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.