About the Role
THE·TEAM is looking for a motivated individual to join a Brands Retainer Client team supporting a global account. This position is responsible for managing various aspects of the client’s partnership portfolio and will support account team members with partnership management, project coordination, client measurement/reporting, presentations, and the implementation of timelines and budgets. The successful candidate will respond to client requests and is expected to consistently provide excellent client service, as well as represent client needs and goals to ensure partnership objectives are met.
Key Responsibilities
- Manages brand integration; works with clients to understand and exceed their business objectives.
- Manages client and partner relationships to secure the most efficient and effective partnerships in support of client brand strategies.
- Manages interagency relationships; works with outside agencies and partners to ensure smooth execution of all client programmes.
- Maintains a good working relationship with key stakeholders to ensure all parties receive appropriate attention and support, and ensures THE·TEAM is in lock-step with the client’s plans as it relates to growth and changes.
- Understands the landscape for each client’s business as well as the industry contexts for their investments; builds cutting-edge strategic plans for clients to meet and exceed objectives.
- Builds relationships with clients to encourage new and repeat business opportunities.
- Uses forward-thinking initiative to identify the next best strategic opportunities and continue to deliver top results to the client.
- Manages client communications, conflict resolution, and compliance on client deliverables.
- Ensures that all processes and procedures are completed and quality standards are met.
- Provides regular two-way communication between clients and external partners to provide strong client service and set proper client expectations.
- Leads team members in client service, relationship development, and project coordination.
- Assists the Director in the supervision, training, and professional development of team members.
- Performs various tasks as needed by internal team members, such as research, reports, daily updates, and editing of materials.
- Stays up to date on client product/service offerings and is able to thoughtfully present to potential partners.
- Learns and manages client-facing project management systems and legal processes to support the creation and approval of different project documents.
Required Experience & Qualifications
- 5+ years of relevant experience with a minimum of 3 years of direct experience in account and project management.
- Robust understanding of sports property, rights, and media landscape.
- Up-to-date knowledge of the sports and entertainment landscape with a working knowledge of what is happening across culture today.
- Effective contract negotiation skills and familiarity with contract development.
- High-level proficiency with Microsoft Office applications and web-based project management tools; advanced skills in PowerPoint and Excel for deck development and budget management.
- Exceptional communication skills, both verbal and written.
- Superior interpersonal skills and ability to build rapport with people of all demographics.
- Self-management skills, including the ability to assess a situation and quickly implement solutions.
- Ability to multi-task and be flexible enough to react under stressful circumstances.
- Well-developed analytical and problem-solving skills.
- Motivated, goal-oriented, persistent, and a skilled negotiator.
- High level of initiative and the ability to work well independently and in a team environment.
- Ability to plan and carry out responsibilities with minimal direction.
- Strong attention to detail and highly organised.
- Ability to think creatively in a team environment.
Preferred Skills
- Bachelor's degree (preferred but not required).
- Experience in direct brand or marketing strategy.
- Experience in sports league and/or team partnerships.
Workplace
- Based in Brooklyn, NY (Dumbo).
- Limited travel required.
- Candidates must be willing to relocate if not currently based in the selected office location.
Salary
- Plus bonus potential if applicable for the role.
- Actual base salary is dependent on factors including market dynamics, location and region, experience, specialised skills/training, education, level of responsibility, budgetary considerations, and tenure at the company.
Benefits & Perks
- Professional development: learning and development programmes, mentorship opportunities, and career advancement support.
- Generous paid time off and holiday allowances.
- Paid parental leave.
- Retirement plan: 401k plan including contribution matching.
- Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
- Ancillary benefits: critical illness, identity protection, pet insurance, 529 plans and more.
- Commuter benefits: access support for travel and commuting needs, where available.
- Annual discretionary bonus: employees are eligible.
About the Company
THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.