Senior Manager, Ground Ops Delivery & Transformation

Southwest Airlines Co.

Dallas (TX)

On-site

USD 161,000 - 178,000

Full time

3 days ago

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Benefits offered by this job

Fly for free on open seats for you and

Retirement Savings Plan with 401(k) up

Job summary

Southwest Airlines is seeking a Senior Manager Ground Operations Delivery to lead critical operational and enterprise initiatives aimed at improving safety, performance, and customer experience. You will partner across Operations, Commercial, Technology, and other business teams to design, plan, and execute transformational programs that deliver measurable value.

The role requires strong leadership, change management, and the ability to influence stakeholders at all levels, including executive

Qualifications

Experience leading cross-functional initiatives across operations, commercial, and technology.
Ability to influence stakeholders and manage change effectively.
Strong leadership, communication, and team development skills.
Knowledge of aviation industry metrics and performance indicators.
Experience in project management and large-scale programs.

Responsibilities

Enable cross-departmental initiatives by developing project plans and delivering capabilities in live ops.
Build partnerships across commercial, operations, finance, and technology.
Deliver regular updates to senior leadership and stakeholders.
Identify risks and communicate mitigation and escalation plans.
Organize cross-functional meetings and leadership briefings.
Define complex project scopes, schedules, and budgets for multiple initiatives.