Senior Manager, Global Commercial Ops & Enablement — Remote

Parexel; Olympia (WA); Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company match

Tuition Reimbursement

Job summary

Parexel is seeking a Senior Manager, Global Commercial Operations and Enablement, to lead sales operations processes, CRM governance, and enablement programs for a global Inside Sales and MBD teams. Remote role with global reach, focusing on operational excellence, data-driven insights, and cross-functional partnership.

The role emphasizes designing campaigns, optimizing tools, delivering training, and driving measurable business results in a CRO/life sciences context.

Qualifications

• Bachelor's degree in Business, Life Sciences, Marketing, Communications, or a related field
• 6–8 years of experience in sales operations, commercial enablement, or business development within CRO/life sciences
• Demonstrated experience designing and implementing sales operations processes and enablement programs
• Proficiency in Salesforce CRM, including pipeline management, reporting, and administration
• Experience with Highspot and other enablement platforms
• Familiarity with commercial intelligence platforms (LinkedIn Sales Navigator, Zymewire, Citeline, Pitchbook)
• Proficiency in MS Office/365 (Excel, PowerPoint, Teams)
• Strong project management and organizational skills with ability to manage multiple priorities
• Effective verbal and written communication with senior stakeholders

Responsibilities

• Design and continuously improve sales operations processes and CRM governance (Salesforce) for global Inside Sales
• Develop and execute a global sales enablement strategy for Inside Sales and MBD teams
• Lead the development and execution of MBD Inside Sales outreach campaigns using intelligence platforms
• Partner with Marketing to align Inside Sales support with events and conferences
• Analyze sales performance data with Power BI and Tableau to support leadership decisions
• Serve as primary contact for commercial operations, collaborating with leadership and marketing
• Design onboarding and ongoing training programs for Inside Sales and MBD members
• Manage enablement platforms (Highspot) and sales engagement tools (Gong Engage)

Skills

Sales operations

CRM management

Sales enablement

Stakeholder communication

Project management

Salesforce

Education

Bachelor's degree

Tools

Highspot

Gong Engage

LinkedIn Sales Navigator

Citeline

Pitchbook

Power BI

Job description

Parexel is seeking a Senior Manager, Global Commercial Operations and Enablement, to lead sales operations processes, CRM governance, and enablement programs for a global Inside Sales and MBD teams. Remote role with global reach, focusing on operational excellence, data-driven insights, and cross-functional partnership.

The role emphasizes designing campaigns, optimizing tools, delivering training, and driving measurable business results in a CRO/life sciences context.