Senior Manager, Fulfillment Strategy & New Verticals

DoorDash, Inc.; Washington (District of Columbia); On-site; USD 170,000 - 250,000; Full time

Job summary

DoorDash is scaling its New Verticals Fulfillment Strategy & Operations team in Washington, D.C. We seek a Senior Manager to guide a three-person team focused on merchant experience and occasion quality across regions.

You’ll shape strategies, partner with Product and Engineering, and drive operational excellence to improve order quality at scale. You’ll lead cross‑functional initiatives spanning product, analytics, and operations, including AI-driven tooling and automated workflows.

Qualifications

• 8–12+ years in strategy, operations, or related tech roles.
• Bachelor’s degree; MBA preferred for advanced roles.
• Strong analytical skills with SQL proficiency.
• Proven experience leading cross-functional teams.

Responsibilities

• Lead cross‑functional projects with Engineers, Data Scientists, and Product Managers to develop and implement tech solutions that drive impact.
• Own and deliver on improving quality and cost metrics; create quarterly/annual strategic plans aligned with product capabilities.
• Build strategic initiatives, including AI-powered predictions and shopping experience improvements; manage execution from design to ops.
• Analyze data to inform decisions; comfortable with SQL and data visualization tools.

Skills

Leadership

Strategy

Analytics

SQL

AI tooling

People management

Cross-functional collaboration

Data visualization

Education

Bachelor's Degree

MBA

Tools

Claude

Cursor

Gemini

Copilot

Job description

DoorDash is scaling its New Verticals Fulfillment Strategy & Operations team in Washington, D.C. We seek a Senior Manager to guide a three-person team focused on merchant experience and occasion quality across regions.

You’ll shape strategies, partner with Product and Engineering, and drive operational excellence to improve order quality at scale. You’ll lead cross‑functional initiatives spanning product, analytics, and operations, including AI-driven tooling and automated workflows.