Senior Manager, New Verticals Fulfillment & Ops

DoorDash, Inc.; San Francisco (CA); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Equity grants

401(k) with employer matching

16 weeks paid parental leave

Wellness benefits

Paid time off & sick leave

Medical, dental, & vision benefits

Job summary

DoorDash is seeking a Senior Manager for its New Verticals Fulfillment Strategy & Operations team in the San Francisco area. You will lead a small team focused on improving merchant experience and occasion quality, shaping tools and workflows for merchants, and collaborating with Product, Engineering, Data Science, ML, and Operations to scale high-quality order fulfillment.

You will drive strategic plans, use data to optimize key metrics, and explore AI-enabled solutions to automate repetitive

Qualifications

• 8–12+ years of experience in tech, operations, or strategy roles
• Experience leading a team
• Bachelor’s Degree in finance, economics, CS, engineering, or related field; MBA preferred
• Experience in e-commerce fulfillment or marketplace operations is a plus

Responsibilities

• Lead a team focused on merchant experience and occasion quality
• Set strategy for tools and workflows for merchants
• Collaborate with Product, Engineering, Data Science, ML, and Operations
• Identify risks and drive high-quality order delivery at scale

Skills

Cross-functional leadership

SQL

Data analysis

AI tools familiarity

Strategic thinking

Operational excellence

Education

Bachelor's Degree

MBA preferred

Tools

Claude

Cursor

Gemini

Copilot

Job description

DoorDash is seeking a Senior Manager for its New Verticals Fulfillment Strategy & Operations team in the San Francisco area. You will lead a small team focused on improving merchant experience and occasion quality, shaping tools and workflows for merchants, and collaborating with Product, Engineering, Data Science, ML, and Operations to scale high-quality order fulfillment.

You will drive strategic plans, use data to optimize key metrics, and explore AI-enabled solutions to automate repetitive