Senior Manager, Experiential Ops & Production

Global Sports Jobs Limited; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

THE·TEAM is seeking a Senior Manager to lead the New Business and Internal Opportunities within its Experiential team in New York. You will supervise delivery from brief to execution, allocate resources, and ensure projects stay on time and on budget while upholding THE·TEAM standards.

The role demands 4–7 years in operations, strong vendor and client relationship skills, and a proactive, team-oriented approach in a fast-paced environment.

Qualifications

• Minimum of a Bachelor's degree.
• 4–7 years of relevant, increasing operations experience.
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines.
• Demonstrated in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up.
• Confidence to present and communicate with senior clients, together with the ability to independently craft complex, nuanced written communications for internal and external outreach.
• Capable of navigating tough issues and influencing those involved toward a desired outcome.
• Must be comfortable working as an integral part of a team environment.
• Continuously demonstrates a solution-oriented mentality.
• Ability to lead and inspire other team members and generate positive morale.
• Ability to multi-task and prioritise workload while coordinating with others to proactively meet deadlines.
• Strong attention to detail and highly organised.
• Ability to thrive in a fast-paced environment and possess a 'can-do' attitude at all times.

Responsibilities

• Oversee and manage various elements of large-scale projects from planning through execution.
• Work collaboratively with all account teams to ensure flawless project delivery against the client's objectives and agreed budget.
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labour and other project executional vendor partnerships, ensuring all agency suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity.
• Quality control and pricing structure.
• Maintain regular communication with the agency team and client team regarding roles and responsibilities, budget, schedules and project status.
• Develop, manage and reconcile project budgets of $500k+, ensuring projects are correctly budgeted for and meet expected financial targets.
• Develop production schedules and run of shows, and enforce deliverable dates key to programme success.
• Build and maintain effective client relationships, ensuring all client needs are addressed in a timely fashion throughout the duration of projects.
• Manage and develop relationships with trusted suppliers and third parties throughout the duration of the project.
• Manage the working team across a client account, providing guidance and leadership, communicating a vision and challenging the team to achieve goals.
• Create a positive, collaborative, teamwork environment based on the company culture and values.
• Promote the team environment and provide work direction and guidance including coaching, professional development and training, guiding the team on deliverables and establishing best practices in project management.
• Cultivate account-specific collaboration with awareness of nuances within individual account teams, continually guiding and evolving team process and serving as a trusted resource on integrated teams.
• Contribute to business development efforts for new revenue opportunities with existing clients and potential clients.
• Work across new business proposals and create events based on vague briefs, operating comfortably in ambiguous situations.

Skills

Operations

Client comms

Team Lead

Budget mgmt

Project coord

Education

Bachelor's degree

Job description

About the Role

The Senior Manager sits on the New Business and Internal Opportunities team within THE·TEAM's Experiential team, servicing a range of clients and event deliverables. The role is responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution, ensuring that all project resources including operations and logistics are allocated and delivered on time, on budget and to the quality expected by THE·TEAM and its clients. The team works with nearly all other departments and frequently responds to new business proposals and vague briefs. The position also contributes to department operations, processes, budgeting, agency quality control and third-party supplier management, while mentoring and developing Production Team members.

Key Responsibilities

• Oversee and manage various elements of large-scale projects from planning through execution.
• Work collaboratively with all account teams to ensure flawless project delivery against the client's objectives and agreed budget.
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labour and other project executional vendor partnerships, ensuring all agency suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity
• Quality control and pricing structure.
• Maintain regular communication with the agency team and client team regarding roles and responsibilities, budget, schedules and project status.
• Develop, manage and reconcile project budgets of $500k+, ensuring projects are correctly budgeted for and meet expected financial targets.
• Develop production schedules and run of shows, and enforce deliverable dates key to programme success.
• Build and maintain effective client relationships, ensuring all client needs are addressed in a timely fashion throughout the duration of projects.
• Manage and develop relationships with trusted suppliers and third parties throughout the duration of the project.
• Manage the working team across a client account, providing guidance and leadership, communicating a vision and challenging the team to achieve goals.
• Create a positive, collaborative, teamwork environment based on the company culture and values.
• Promote the team environment and provide work direction and guidance including coaching, professional development and training, guiding the team on deliverables and establishing best practices in project management.
• Cultivate account-specific collaboration with awareness of nuances within individual account teams, continually guiding and evolving team process and serving as a trusted resource on integrated teams.
• Contribute to business development efforts for new revenue opportunities with existing clients and potential clients.
• Work across new business proposals and create events based on vague briefs, operating comfortably in ambiguous situations.

Required Experience & Qualifications

• Minimum of a Bachelor's degree.
• 4–7 years of relevant, increasing operations experience.
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines.
• Demonstrated in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up.
• Confidence to present and communicate with senior clients, together with the ability to independently craft complex, nuanced written communications for internal and external outreach.
• Capable of navigating tough issues and influencing those involved toward a desired outcome.
• Must be comfortable working as an integral part of a team environment.
• Continuously demonstrates a solution-oriented mentality.
• Ability to lead and inspire other team members and generate positive morale.
• Ability to multi-task and prioritise workload while coordinating with others to proactively meet deadlines.
• Strong attention to detail and highly organised.
• Ability to thrive in a fast-paced environment and possess a 'can-do' attitude at all times.

Preferred Skills

• Operations experience in the experiential, sports or entertainment field.
• Agency experience.

Salary

• Base salary range: $60–80K, plus bonus potential if applicable for the role.
• Actual base salary is dependent on several factors including but not limited to market dynamics, location and region, experience, specialised skills/training (education), level of responsibility, budgetary considerations and tenure at the company (for current employees).

About the Company

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.