Director, Experiential Ops & Production

LE001 The.Team: SME, LLC; New York (NY); On-site; USD 105,000 - 117,000; Full time

Benefits offered by this job

Professional Development

Generous Time Off

Parental Leave

401k & Matching

Healthcare Coverage

Ancillary Benefits

Commuter Benefits

Job summary

THE·TEAM in New York seeks a Director, Experiential Ops & Production to lead large-scale event projects end-to-end, ensuring on-time, on-budget delivery and high quality. You’ll allocate resources, manage multi-million budgets and mentor a growing production team across accounts.

You will partner with account teams, vendors and clients, shaping execution while maintaining sustainability, ethics and pricing standards. Strong leadership and client-facing skills are essential.

Qualifications

• Minimum of a Bachelor's Degree and 9–11+ years of operations experience.
• Proven ability to manage large projects, budgets and teams.
• Strong written and verbal communication for senior clients.

Responsibilities

• Oversee large-scale project teams for events from planning through execution.
• Collaborate with account teams to ensure flawless delivery within budget.
• Manage vendor relationships across audio, lighting, staging, and more.
• Develop and reconcile project budgets of $2–4M+; track financial targets.
• Create production schedules and run-of-show timelines.
• Build and maintain client relationships; address needs promptly.
• Lead and mentor production staff; drive best practices in PM.

Skills

Operations leadership

Budget management

Team leadership

Client relations

Vendor management

Project coordination

Communication skills

Education

Bachelor's Degree

Job description

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.

JOB OVERVIEW:

The Director, Experiential Ops & Production is an integral position on THE·TEAM’s Experiential Team responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by THE·TEAM and its clients. Additionally, the Director, Experiential Production will contribute to the department operations, processes, budgeting (for live projects and pitches), agency quality control, project resourcing, third-party supplier management as well as continually mentoring and developing the Production team members.

WHAT YOU'LL DO:

Responsible for overseeing and managing various large-scale project teams for events from planning through execution Work in a collaborative manner with all THE·TEAM account teams to ensure flawless project delivery against the client’s objectives and agreed budget Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure Manage the workstreams of multiple account teams and help define the team structure, roles & responsibilities on a project-to-project basis Develop, manage and reconcile project budgets of $2-4M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets Develop production schedules, run of shows, and enforce deliverable dates key to program success Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects Manage and develop the relationships with THE·TEAM trusted suppliers and third parties, throughout the duration of the project Manage project teams across multiple client accounts, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals Resource and staff teams for all current and forecasted projects Creates a positive, collaborative, teamwork environment based on the company culture and values Provide leadership for account teams, including coaching, professional development and training, while guiding team on deliverables to ensure best practices with project management Cultivates account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams Contributes to business development efforts for new revenue opportunities with existing clients and potential clients.

WHAT WE'RE LOOKING FOR:

Minimum of a Bachelor's Degree 9-11+ years relevant / increasing operations experience (preferably in the experiential agency, sports or entertainment field) Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach Capable of navigating tough issues and influencing those involved toward a desired outcome Ability to foresee issues developing before they arise and develop a solution as needed Must be comfortable working as an integral part of a team environment Continuously demonstrates solution-oriented mentality Lead and inspire other team members, generate positive morale Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines Strong attention to detail and highly organized Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times Base salary range: $105-117K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retirement Plan: 401k plan including contribution matching.
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
• Commuter Benefits: Access support for travel and commuting needs, where available

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

THE·TEAM is proudly an equal opportunity employer.

We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.

More than 20 years into our evolution, we continue to expand our global reach and capabilities to serve clients across sports, music and entertainment.

We are committed to making a meaningful impact across key areas of inclusion, community service and sustainability — not only for our employees, but for clients and the industry at large.

THE·TEAM is a leading global sports, music and entertainment company. Led by intelligence, ideas and influence, we provide representation and marketing services to talent, brands and properties.