Senior Manager, Experiential Ops & Production

LE001 The.Team: SME, LLC; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

THE·TEAM is seeking a Senior Manager on the New Business and Internal Opportunities team to oversee delivery of large-scale experiential marketing projects from brief to execution, coordinating operations, logistics, and budgets to ensure on-time, on-budget results.

You will collaborate with account teams, manage vendor relationships, build client trust, mentor the production team, and contribute to business development with existing and new clients.

Qualifications

• Bachelor's degree required.
• 4–7 years of experience in operations, preferably in experiential/sports/entertainment.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Oversee large-scale projects from planning through execution.
• Collaborate with account teams to ensure delivery within budget.
• Manage vendor relationships to meet standards and pricing.
• Develop production schedules and run-of-show timelines.
• Build and maintain client relationships throughout projects.

Skills

Operations management

Project leadership

Multi-project handling

Vendor coordination

Education

Bachelor's degree

Job description

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.

Job Overview

The Senior Manager on the New Business and Internal Opportunities team services a range of clients and event deliverables. As THE•TEAM has grown and expanded, so too has the need to service clients who are interested in adding Experiential Marketing to their scope. Working across new business proposals, creating events based off vague briefs and working in the grey is part of what this team does! This team works with nearly all other departments and is looking for its next rock star. The Senior Manager is an integral position on the Experiential team and responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by THE•TEAM and its clients. Additionally, this role will contribute to the department operations, processes, budgeting (for live projects and pitches), agency quality control, third-party supplier management as well as continually mentoring and developing the Production Team members.

What You’ll Do

• Responsible for overseeing and managing various elements of large-scale projects from planning through execution
• Work in a collaborative manner with all account teams to ensure flawless project delivery against the client’s objectives and agreed budget
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THE•TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
• Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
• Develop, manage and reconcile project budgets of $500k+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
• Develop production schedules, run of shows, and enforce deliverable dates key to program success
• Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
• Manage and develop relationships with trusted suppliers and third parties, throughout the duration of the project
• Manage the working team across a client account, provide guidance and leadership, communicate a vision, and challenge the team to achieve goals
• Create a positive, collaborative, teamwork environment based on the company culture and values
• Promote our team environment and provide work direction and guidance including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management
• Cultivate account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
• Contribute to business development efforts for new revenue opportunities with existing clients and potential clients

What We’re Looking For

• Minimum of a Bachelor's Degree
• 4 – 7 years relevant / increasing operations experience (preferably in the experiential, sports or entertainment field)
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
• Capable of navigating tough issues and influencing those involved toward a desired outcome
• Must be comfortable working as an integral part of a team environment
• Continuously demonstrates solution-oriented mentality
• Lead and inspire other team members, generate positive morale
• Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
• Strong attention to detail and highly organized
• Thrive in a fast-paced environment and possess a 'can-do' attitude at all times
• Agency experience preferred

Base Salary Range

Base salary range: $60-80K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

Equal Opportunity Statement

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. THE·TEAM is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.

Commitment & Values

More than 20 years into our evolution, we continue to expand our global reach and capabilities to serve clients across sports, music and entertainment. We are committed to making a meaningful impact across key areas of inclusion, community service and sustainability - not only for our employees, but for clients and the industry at large.

About Us

THE·TEAM is a leading global sports, music and entertainment company. Led by intelligence, ideas and influence, we provide representation and marketing services to talent, brands and properties.