Senior Manager, Enterprise Technical Delivery & Strategy

Papa John's International , Inc.; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Papa John's International, Inc. is seeking a Senior Manager, Technical Delivery Management to orchestrate enterprise‑level delivery across our ecommerce omnichannel platform.

This role owns the delivery operating model—standards, governance, tooling, budgets, staffing, and KPIs—and shapes platform architecture in partnership with engineering and product leadership. The ideal candidate is strategic, action‑oriented, and has a track record of building high‑performing delivery organizations.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field.
• 10+ years of experience in technical delivery management or program management, including managing managers.
• 3+ years of direct people management experience, including hiring, performance management, and career development.
• Certifications in Agile, Scrum, or PMP preferred.
• QSR experience preferred.

Responsibilities

• Lead org-wide delivery across ecommerce platforms, ensuring business outcomes, scalability, and performance across multiple concurrent programs.
• Establish org-wide delivery metrics and reporting standards, driving measurable, data-led improvement rather than reactive firefighting.
• Own budget strategy at the org level — headcount, tooling, contractor spend — tracking against plan and driving ROI improvement.
• Partner with product and engineering leadership to align roadmaps, resourcing, and cross-team dependencies at the enterprise level.
• Directly manage and develop a team of Technical Delivery Managers and Business Analysts.
• Define the strategy-to-execution operating model that connects business strategy to delivery plans across the portfolio.

Skills

Technical Delivery Management

Program Management

People Management

Agile / PMP

QSR experience

Education

Bachelor's degree (Computer Science, Engineering, Business Administration, or related field)

Job description

Papa John's International, Inc. is seeking a Senior Manager, Technical Delivery Management to orchestrate enterprise‑level delivery across our ecommerce omnichannel platform.

This role owns the delivery operating model—standards, governance, tooling, budgets, staffing, and KPIs—and shapes platform architecture in partnership with engineering and product leadership. The ideal candidate is strategic, action‑oriented, and has a track record of building high‑performing delivery organizations.