Senior Product Analyst - Digital eCommerce & Loyalty

Papa Johns

Atlanta (GA)

On-site

USD 110,000 - 150,000

Full time

44 hours ago

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Job summary

Papa Johns is seeking a Senior Product Business Analyst to drive digital delivery for eCommerce platforms. You will translate customer and business goals into prioritized epics, features, and user stories, guiding engineering to deliver ordering, loyalty, and delivery solutions.

You will lead executive-level stakeholder engagement and help mature the BA practice. In this role, you will analyze performance data, define KPIs, and collaborate with architects and delivery leads to design scalable,

Qualifications

7–9 years of Business Analysis experience in digital/eCommerce delivery.
Strong Agile delivery expertise with SAFe or Scrum of Scrums.
Experience managing senior stakeholders and facilitating workshops.
Proficiency with requirements tools: JIRA, Confluence, or equivalent.
Experience with QSR digital ordering, loyalty platforms, or consumer apps.
Data analysis proficiency using SQL, Excel, and BI tools like Tableau.
Excellent written and verbal communication skills.

Responsibilities

Lead end-to-end requirements elicitation across complex eCommerce initiatives.
Define and own epics, features, and user stories aligned to business outcomes.
Drive ruthless backlog prioritization with business stakeholders.
Assess functional and non-functional requirements including performance and security.