Senior Manager, Employee Relations and Experience

DocGo; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Senior Manager for Employee Relations and Experience to lead HR strategies and enhance workplace culture. This role involves resolving conflicts, ensuring compliance with labor laws, and managing employee safety and wellness programs. The ideal candidate will bring over six years of HR experience, exceptional communication skills, and a commitment to fostering a positive work environment. Join a forward-thinking organization that values diversity and inclusion, and be part of a team that is transforming healthcare delivery through proactive solutions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Plan

Qualifications

• 6+ years of HR experience with a focus on Employee Relations.
• PHR/SHRM-CP certification strongly preferred.

Responsibilities

• Oversee employee relations matters and resolve conflicts.
• Collaborate with leadership to promote a fair workplace culture.

Skills

Employee Relations

Conflict Resolution

HR Strategy

Data Analysis

Communication Skills

Leadership

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office

Workday

Job description

Senior Manager, Employee Relations and Experience

Join to apply for the Senior Manager, Employee Relations and Experience role at DocGo.

Position Details

• Title: Senior Manager, Employee Relations & Experience
• Location: DocGo HQ, 685 3rd Avenue 9th Floor, New York, NY 10017
• Travel: 25% domestic travel required
• Employment Type: Full time
• Salary Range: $90,000 - $110,000, with 20% annual bonus potential
• Benefits: Medical, Dental, Vision (company contributions), Paid Time Off, 401k

About DocGo

DocGo is leading the proactive healthcare revolution with innovative services including mobile health, remote monitoring, and ambulance services. Our AI-powered technology and extensive field staff are transforming healthcare delivery, making high-quality care accessible where and when it's needed.

Position Summary

The Senior Manager, Employee Relations & Experience oversees all employee relations matters, fostering a positive work environment by resolving conflicts, handling grievances, and ensuring legal and policy compliance. This role collaborates with leadership to promote a fair and equitable workplace culture.

Key Duties and Responsibilities

• Partner with the People Department to refine HR strategies and tactics
• Serve as a resource for employee relations issues, performance, and employee actions
• Handle grievances and conduct investigations with discretion
• Lead projects on employee relations initiatives and policy updates
• Support training programs on employee relations topics
• Analyze data to identify trends and recommend improvements
• Ensure compliance with labor laws and collaborate on policy development
• Manage employee safety, wellness, and assistance programs
• Stay updated on industry regulations and best practices

Minimum Qualifications

• 6+ years HR experience with a focus on Employee Relations
• BA/BS degree required; Master's preferred
• PHR/SHRM-CP certification strongly preferred
• Proficiency in Microsoft Office; experience with Workday is a plus
• Previous supervisory experience managing 2-3 direct reports

Additional Qualifications

• Willingness to travel as needed
• Strong knowledge of HR disciplines and employment laws
• Excellent communication and interpersonal skills
• High ethical standards and confidentiality
• Organizational skills with ability to manage multiple projects
• Leadership in change management and data-driven decision making

DocGo is an equal opportunity employer committed to diversity and inclusion. We value all individuals and do not discriminate based on legally protected characteristics.