Senior Manager, Customer Success Enablement & Growth

Clio; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Clio, the global leader in legal AI technology, is seeking a Senior Manager, Customer Success Enablement to elevate our enablement strategy in the United States and Canada. You will own the design and delivery of onboarding, ongoing education, and capability-building initiatives for Customer Success and Revenue teams.

You will collaborate with Sales, Marketing, Product Marketing, and Revenue Operations to turn product launches into actionable training, coaching, and playbooks that drive customer

Responsibilities

• Lead onboarding and ongoing enablement programs for Customer Success and Sales teams.
• Partner with Sales, Marketing, Product Marketing, and Revenue Operations to translate product launches into field-ready training and playbooks.

Job description

Clio, the global leader in legal AI technology, is seeking a Senior Manager, Customer Success Enablement to elevate our enablement strategy in the United States and Canada. You will own the design and delivery of onboarding, ongoing education, and capability-building initiatives for Customer Success and Revenue teams.

You will collaborate with Sales, Marketing, Product Marketing, and Revenue Operations to turn product launches into actionable training, coaching, and playbooks that drive customer