Senior Manager, Consumer Data Governance & Media Operations

Kraft Heinz; Chicago (IL); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

7% 401(k) matching

Bonus eligibility

Flexible work arrangements

BRGs and diversity initiatives

Job summary

Kraft Heinz is seeking an IT Manager for Consumer Data Governance & Media Operations in Chicago. You will drive critical projects across the marketing tech portfolio, partner with stakeholders to turn activation objectives into compliant, reliable data, and ensure tagging, planning and analytics are aligned globally.

You will manage platforms like OneTrust, Google Analytics, Tag Manager, and MediaTools, with a strong emphasis on data quality, governance, and privacy.

Qualifications

• 5-8 years of experience in IT, project management and/or data and analytics, ideally within a large Fortune 500 organization.
• Strong understanding of technology project management, data and analytics processes, data product development methodologies, and platforms; such as, Snowflake, Power BI, Tableau
• Experience with consumer data governance and media platforms, such as; OneTrust, Google Marketing Platform, Tag Inspector, ObservePoint, MediaTools
• Technical project management and vendor management experience
• Interest in and proven learning agility with emerging Agentic AI capabilities
• Strong communication and collaboration skills across business and technical stakeholders
• Able to listen, understand and synthesize business needs and translate requirements into technical architecture, engineering, and reporting activities
• Solid analytical and problem-solving skills with a data-driven approach to decision-making
• Ownership mindset and the ability to work as a self-starter
• Resilient and adaptable in a rapidly evolving business and technology landscape

Responsibilities

• Manage day-to-day operations and ongoing enhancements of consumer data and media technology capabilities across OneTrust, Tag Inspector, Google Analytics, Google Tag Manager, and MediaTools.
• Support end-to-end media technologies, including marketing and paid media tagging on consumer websites, media planning, taxonomy, reporting, and governance.
• Execute platform and process improvements that strengthen data quality, tagging accuracy, measurement consistency, and operational reliability.
• Partner with marketing, media, data privacy and legal to gather requirements, coordinate delivery, and support successful execution of priority initiatives.
• Collaborate with Data Chapters to identify, secure, and coordinate resources to enable media performance and investment measurement, globally.
• Maintain and improve tagging frameworks and governance processes to ensure websites and digital experiences are measured accurately and consistently.
• Drive consent and preference management operations to enable compliant data collection and activation practices.
• Create and maintain clear documentation, process standards, and operating procedures across consumer data and media operations capabilities.
• Manage an assigned portfolio of SaaS applications and technology solutions, ensuring technical health, security, and lifecycle requirements are implemented and maintained.

Skills

IT project management

Data analytics

Data governance

Vendor management

Communication

Collaboration

Self-starter

Learning agility

Agentic AI

Tools

OneTrust

Tag Inspector

Google Analytics

Google Tag Manager

MediaTools

Snowflake

Power BI

Tableau

ObservePoint

Job description

Kraft Heinz is seeking an IT Manager for Consumer Data Governance & Media Operations in Chicago. You will drive critical projects across the marketing tech portfolio, partner with stakeholders to turn activation objectives into compliant, reliable data, and ensure tagging, planning and analytics are aligned globally.

You will manage platforms like OneTrust, Google Analytics, Tag Manager, and MediaTools, with a strong emphasis on data quality, governance, and privacy.