Manager, IT - Consumer Data Governance & Media Operations

Kraft Heinz, Inc.; Chicago (IL); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401k

BRGs

Job summary

Kraft Heinz, Inc. is seeking a Manager, IT - Consumer Data Governance & Media Operations in Chicago to lead critical marketing technology and data governance initiatives.

You will collaborate with stakeholders to ensure privacy, tagging, and analytics are accurate and reliable across tools like OneTrust and Google Marketing Platform. The role focuses on managing data quality, platform enhancements, and cross-functional delivery, with exposure to agentic AI capabilities.

Qualifications

• 2-3 years of IT, project management and/or data and analytics experience, ideally in a Fortune 500 environment.
• Strong understanding of technology project management and data analytics processes and platforms (e.g., Snowflake, Power BI, Tableau).
• Experience with consumer data governance and media platforms such as OneTrust, Google Marketing Platform, Tag Inspector, ObservePoint, MediaTools.
• Technical project management and vendor management experience.
• Interest and proven learning agility with emerging Agentic AI capabilities.
• Strong communication and collaboration skills across business and technical stakeholders.
• Ability to listen, understand and translate business needs into technical architecture, engineering, and reporting activities.
• Solid analytical and problem-solving skills with a data-driven approach.
• Ownership mindset and ability to work as a self-starter.
• Resilient and adaptable in a dynamic business and tech landscape.

Responsibilities

• Drive critical projects across the broader marketing technology portfolio.
• Partner with business stakeholders and technical teams to turn marketing objectives into governance, privacy risks management and reliable analytics.
• Manage day-to-day operations and enhancements of consumer data and media tech capabilities across OneTrust, Tag Inspector, Google Analytics, Google Tag Manager, and MediaTools.
• Support end-to-end media technologies including tagging, planning, taxonomy, reporting, and governance.
• Execute platform and process improvements that strengthen data quality, tagging accuracy, measurement consistency, and reliability.
• Collaborate with marketing, media, data privacy and legal to gather requirements and coordinate delivery.
• Coordinate resources with Data Chapters to enable media performance and investment measurement globally.
• Maintain and improve tagging frameworks and governance for accurate measurement of sites and digital experiences.
• Drive consent and preference management operations for compliant data collection and activation.
• Create and maintain documentation, standards and procedures across consumer data and media operations.
• Manage a portfolio of SaaS applications ensuring health, security, and lifecycle requirements.

Skills

IT experience

Project management

Data & analytics

Tools

Snowflake

Power BI

Tableau

OneTrust

Google Marketing Platform

Tag Inspector

ObservePoint

MediaTools

Job description

Job Description

Job Description Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Manager, IT - Consumer Data Governance & Media Operations at a glance...

Responsibilities

• You will drive critical projects across the broader marketing technology portfolio.
• You will partner closely with business stakeholders and technical teams to turn marketing activation objectives, manage consumer data privacy risks and ensure media tagging, planning and analytics are consistent and reliable.
• What's on the menu? Manage day-to-day operations and ongoing enhancements of consumer data and media technology capabilities across OneTrust, Tag Inspector, Google Analytics, Google Tag Manager, and MediaTools.
• Support end-to-end media technologies, including marketing and paid media tagging on consumer websites, media planning, taxonomy, reporting, and governance.
• Execute platform and process improvements that strengthen data quality, tagging accuracy, measurement consistency, and operational reliability.
• Partner with marketing, media, data privacy and legal to gather requirements, coordinate delivery, and support successful execution of priority initiatives.
• Collaborate with Data Chapters to identify, secure, and coordinate resources to enable media performance and investment measurement, globally.
• Maintain and improve tagging frameworks and governance processes to ensure websites and digital experiences are measured accurately and consistently.
• Drive consent and preference management operations to enable compliant data collection and activation practices.
• Create and maintain clear documentation, process standards, and operating procedures across consumer data and media operations capabilities.
• Manage an assigned portfolio of SaaS applications and technology solutions, ensuring technical health, security, and lifecycle requirements are implemented and maintained.

Requirements

• I have 2-3 years of experience in IT, project management and/or data and analytics, ideally within a large Fortune 500 organization
• I have a strong understanding of technology project management, data and analytics processes, data product development methodologies, and platforms; such as, Snowflake, Power BI, Tableau
• I have experience with consumer data governance and media platforms, such as; OneTrust, Google Marketing Platform, Tag Inspector, ObservePoint, MediaTools
• I have technical project management and vendor management experience
• I am interested in and have proven learning agility with emerging Agentic AI capabilities
• I have strong communication and collaboration skills across business and technical stakeholders
• I am able to listen, understand and synthesize business needs and translate requirements into technical architecture, engineering, and reporting activities
• I have solid analytical and problem-solving skills with a data-driven approach to decision-making
• I have a ownership mindset and the ability to work as a self-starter
• I am resilient and adaptable in a rapidly evolving business and technology landscape

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs.
• Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
• Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Compensation

• New Hire Base Salary Range: $104,200.00 - $130,200.00
• Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Location(s)

• Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.