IT Data Governance & Media Operations Lead

Kraft Heinz, Inc.; Chicago (IL); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401k

BRGs

Job summary

Kraft Heinz, Inc. is seeking a Manager, IT - Consumer Data Governance & Media Operations in Chicago to lead critical marketing technology and data governance initiatives.

You will collaborate with stakeholders to ensure privacy, tagging, and analytics are accurate and reliable across tools like OneTrust and Google Marketing Platform. The role focuses on managing data quality, platform enhancements, and cross-functional delivery, with exposure to agentic AI capabilities.

Qualifications

• 2-3 years of IT, project management and/or data and analytics experience, ideally in a Fortune 500 environment.
• Strong understanding of technology project management and data analytics processes and platforms (e.g., Snowflake, Power BI, Tableau).
• Experience with consumer data governance and media platforms such as OneTrust, Google Marketing Platform, Tag Inspector, ObservePoint, MediaTools.
• Technical project management and vendor management experience.
• Interest and proven learning agility with emerging Agentic AI capabilities.
• Strong communication and collaboration skills across business and technical stakeholders.
• Ability to listen, understand and translate business needs into technical architecture, engineering, and reporting activities.
• Solid analytical and problem-solving skills with a data-driven approach.
• Ownership mindset and ability to work as a self-starter.
• Resilient and adaptable in a dynamic business and tech landscape.

Responsibilities

• Drive critical projects across the broader marketing technology portfolio.
• Partner with business stakeholders and technical teams to turn marketing objectives into governance, privacy risks management and reliable analytics.
• Manage day-to-day operations and enhancements of consumer data and media tech capabilities across OneTrust, Tag Inspector, Google Analytics, Google Tag Manager, and MediaTools.
• Support end-to-end media technologies including tagging, planning, taxonomy, reporting, and governance.
• Execute platform and process improvements that strengthen data quality, tagging accuracy, measurement consistency, and reliability.
• Collaborate with marketing, media, data privacy and legal to gather requirements and coordinate delivery.
• Coordinate resources with Data Chapters to enable media performance and investment measurement globally.
• Maintain and improve tagging frameworks and governance for accurate measurement of sites and digital experiences.
• Drive consent and preference management operations for compliant data collection and activation.
• Create and maintain documentation, standards and procedures across consumer data and media operations.
• Manage a portfolio of SaaS applications ensuring health, security, and lifecycle requirements.

Skills

IT experience

Project management

Data & analytics

Tools

Snowflake

Power BI

Tableau

OneTrust

Google Marketing Platform

Tag Inspector

ObservePoint

MediaTools

Job description

Kraft Heinz, Inc. is seeking a Manager, IT - Consumer Data Governance & Media Operations in Chicago to lead critical marketing technology and data governance initiatives.

You will collaborate with stakeholders to ensure privacy, tagging, and analytics are accurate and reliable across tools like OneTrust and Google Marketing Platform. The role focuses on managing data quality, platform enhancements, and cross-functional delivery, with exposure to agentic AI capabilities.