Senior Manager, Business Systems & AI Automation

Palo Alto Networks, Inc.; Santa Clara (CA); On-site; USD 163,000 - 263,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Senior Manager, Business Systems to lead and scale the business systems architecture, strategy, and daily operations powering our global GTM motions.

You will own the core sales tech stack and mentor a team of analysts and admins while partnering with Sales, Finance, and IT to drive system enhancements. You will champion AI-enabled automation, ensure data governance, and drive cross-functional initiatives to optimize processes across the organization.

Qualifications

• Bachelor’s degree in Information Systems, CS, Business Admin, or related field preferred.
• 7+ years of experience in Business Systems in high-tech SaaS environments
• Excellent communication, executive presence, and stakeholder management
• Salesforce Administrator certification preferred; deep knowledge of SFDC
• Experience with forecasting platforms such as Clari is highly preferred
• Experience with SAP Commissions or Callidus Commissions is a plus
• Experience with Backstory/People.ai, ClosePlan, LinkedIn Sales Navigator is a plus
• Proficiency with SQL, DataLoader, JIRA, and ServiceNow is a plus

Responsibilities

• Lead and scale the business systems architecture, strategy, and daily operations powering GTM motions.
• Manage a team of Business Systems Analysts and Administrators.
• Partner with Sales Leadership, Sales Operations, Finance and IT to drive system enhancements and governance.
• Champion AI and automation adoption across sales systems.
• Oversee SOX controls, data governance, and enterprise data hygiene.
• Own domain across SFDC, Clari, Backstory, SAP Commissions, and LinkedIn Sales Navigator.

Skills

Executive presence

Stakeholder management

Communication skills

Agile leadership

Education

Bachelor’s Degree in Information Systems/CS/Business Administration

Master's degree or MBA preferred

Tools

Salesforce

Clari

Backstory/People.ai

ClosePlan

SAP Commissions

LinkedIn Sales Navigator

SQL

DataLoader

JIRA

ServiceNow

Workbench

Job description

Palo Alto Networks, Inc. is seeking a Senior Manager, Business Systems to lead and scale the business systems architecture, strategy, and daily operations powering our global GTM motions.

You will own the core sales tech stack and mentor a team of analysts and admins while partnering with Sales, Finance, and IT to drive system enhancements. You will champion AI-enabled automation, ensure data governance, and drive cross-functional initiatives to optimize processes across the organization.