Senior Manager, Business Systems – GTM Tech & AI Enablement

Palo Alto Networks; California (MO); On-site; USD 163,000 - 263,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Manager, Business Systems within the Central Ops Organization to lead the GTM technology stack and data governance. You will manage a team of analysts and partner with Sales, Finance, and IT to drive strategic roadmaps and ensure compliance.

You will own domain systems like Salesforce, Clari, Backstory, SAP Commissions, and LinkedIn Sales Navigator, delivering scalable, automated processes and AI-enabled improvements across the sales stack.

Qualifications

• Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or related discipline is preferred (Master's degree or MBA is a plus).
• Minimum 7+ years of experience in Business Systems in high-tech SaaS environments.
• Exceptional communication, executive presence, and stakeholder management.
• Salesforce Administrator certification is highly preferred as well as advanced knowledge of Salesforce opportunity lifecycle, security profiles, role/forecast/territory hierarchies.
• Experience with Forecasting platforms such as Clari is highly preferred.
• Experience with compensation platforms such SAP Commissions or Callidus Commissions is a plus.
• Experience with Sales intelligence & engagement tools such as Backstory / People.ai, ClosePlan, LinkedIn Sales Navigator is a plus.
• Proficiency with data manipulation, SQL, Workbench, Dataloader, JIRA, and ServiceNow is a plus.
• Demonstrated track record of identifying opportunities for automation, self-service workflows, or AI agent integration to streamline operational support and data hygiene is a plus.
• Proven track record leading large-scale cross-functional initiatives in an Agile environment is a plus.

Responsibilities

• Lead and scale the business systems architecture, strategy, and daily operations powering global GTM motions.
• Act as domain owner for Salesforce, Clari, Backstory, SAP Commissions, and LinkedIn Sales Navigator.
• Mentor a team of Business Systems Analysts and Administrators; govern cross-functional shared services teams.
• Drive system enhancements with Sales Leadership, Finance, IT; ensure SOX controls and data governance.
• Champion AI and automation adoption across sales systems ecosystem.
• Oversee vendor relationships, access governance, license audits, and security across tools.
• Partner with IT Development to deliver Agile-driven improvements from requirements to UAT.

Skills

Executive presence

Stakeholder mgmt

Agile methodologies

Cross-functional leadership

Education

Bachelor’s Degree in Information Systems

Master’s degree or MBA (plus)

Tools

Salesforce

Clari

Backstory/People.ai

SAP Commissions

LinkedIn Sales Navigator

SQL

Workbench

Dataloader

JIRA

ServiceNow

Job description

Palo Alto Networks is seeking a Senior Manager, Business Systems within the Central Ops Organization to lead the GTM technology stack and data governance. You will manage a team of analysts and partner with Sales, Finance, and IT to drive strategic roadmaps and ensure compliance.

You will own domain systems like Salesforce, Clari, Backstory, SAP Commissions, and LinkedIn Sales Navigator, delivering scalable, automated processes and AI-enabled improvements across the sales stack.