Senior Manager, Bad Debt Recovery & Negotiations

Penske Truck Leasing Co., L.P.; Reading (Berks County); On-site; USD 100,000 - 150,000; Full time

Job summary

Penske Truck Leasing Co., L.P. is seeking a Sr Manager - A/R Recovery to maximize collections from inactive accounts or bankruptcy cases. The role leads strategy, directs PARS/GENPACT support, and guides outside counsel to optimize recoveries.

Responsibilities include reporting, P&L impact projections, and coaching field teams on delinquent accounts. Travel and background checks are required as part of the process.

Qualifications

• Bachelor's Degree is required.
• Minimum 8 years of collection, bad debt collections and collections management experience preferred.
• Proficient in Microsoft Office.
• Ability to research the financial strength of our debtors and gauge their ability to pay.
• Strong negotiation and coaching skills.
• Excellent organizational skills and attention to detail.
• Willingness to travel as necessary and pass a background check.

Responsibilities

• Review submissions, researching and determining the best recovery path for bad debt placements.
• Coaching and case support for Penske Account Recovery Service (PARS / GENPACT) team
• Providing direction and support to outside attorneys for our collections cases.
• Preparation of reporting of results and projecting P&L impact of bad debt & recovery activities
• Providing guidance to our Field with severely delinquent customers.
• Coding the bad debt in our accounting systems
• Choosing the right placement (collections agency, attorney or in-house) for the best chance at recovery
• Leading the agency/attorney through the collections process or through litigation
• Managing this portfolio of cases determining when to push through to the end of litigation, when to settle and when to cut our losses.
• Entering into discussions with debtors and negotiating the final settlement.
• Other projects and tasks as assigned.

Skills

Negotiation skills

Coaching others

Research financial strength of debtors

Dynamic collections calls

Organizational skills

Perseverance

Detail-oriented

Travel willingness

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Penske Truck Leasing Co., L.P. is seeking a Sr Manager - A/R Recovery to maximize collections from inactive accounts or bankruptcy cases. The role leads strategy, directs PARS/GENPACT support, and guides outside counsel to optimize recoveries.

Responsibilities include reporting, P&L impact projections, and coaching field teams on delinquent accounts. Travel and background checks are required as part of the process.